Chinapac: Customer Reviews

Date of Review 30 Apr 2015  - 12 Day Super China

Our tour guides in Shanghai, Suzhou and Hangzhou were splendid. In Xian he was very outspoken and in Beijing – gentle and careful and knowledgeable.


M. Hubinette
Vancouver BC


Date of Review 22 Mar 2015 – Vietnam and Cambodia Tour

Very organized, great hotels and guides who have an amazing amount of information both historical and cultural. Very safe sites that were chosen were awesome. I took a day off going to more temples because I wanted to take a Tuktuk and just feel the downtown atmosphere. The local food is delicious and the local people were very nice.

A.Godfrey
 
Date of Review 22 Dec 2014 - 12 Day Super China

We would like to say thank you for putting together the 12 Day China Trip in October. Our limited group was excellent and we have nothing but positives regarding the tour. We look forward to continuing our patronage with Chinapac in the future.

Tracy and Sharon
Port Alberni, BC


Date of Review 10 Dec 2014
All of us had a marvellous time. We were fortunate that we all got along famously and would willingly travel together again sometime in the future.

Margot and David Hogg
Victoria, BC


Date of review 07 Oct 2014 – 12 Day Super China
Thank you Chinapac for putting the 12 Day Super China tour from September 17th to September 28th together. I had a really amazing time seeing the sites of China and learning their culture. The trip was exciting, refreshing and memorable. Your tour guides Allen, Kara and Michael were awesome.  

J. Truijien
Winnipeg, MB  


Date of review 20 Sep 2014 – 17 Day Super Vietnam and Cambodia
Nice group, Terrific guides, Hotels. The Saigon Palace has a comfortable room, good breakfast and great location. Had a good time. The guides are very well prepared with all the information.

M. Goll-Lucas
Nanoose Bay, BC  

Date or Review 24 Jul 2014
I am writing to give my big thanks to Ms Cindy Liao, an outstanding and hardworking staff. She has patience and knowledgeable and always wear a smile in her voice, no matter how demanding we are, she always smile. Without her help , I am sure we won’t have these 2 groups work out so smooth and I do hope that your local agency in China will keep the same Way as Cindy and not to spoil our relationship.

Thanks for your support to our groups and request and for sure I will work with Cindy more and more!

Best regards,

Anne
Travel Unique Inc
Scarborough , ON



Date of Review 05 Jun 2014
Thank you Chinapac from 2000 Travel Group travelled on May 10-17. It was an awesome trip! Great Value and well oraganized!

Roman of 2000 Travel 
Vancouver, BC


Date of Review 23 May 2014
We escorted a group of 30 Canadians to India and Sri-Lanka on our second tour to India organized by Chinapac in March-April 2014 of this year. The tour this was filled with wonder, color and intrigue. We visited Holy sites, Shrines and Temples, Great hillside Forts, the majestic Taj Mahal, Varanasi and the mighty GangesRiver where we had both a spectacular sunrise and sunset cruise while rubbing shoulders with masses of humanity. We saw beautiful countryside, teeming cities, centuries of history and pastoral landscapes. We rode elephants and threw bright colors all over each other during the amazing Hindu festival of Holi. We returned each evening to wonderful accommodation and food and all the comforts we expected from a 4 and 5 star quality tour. Thank you once again Jenny and the folks at Chinapac for another amazing adventure!   

Dr. Brad Kent

Nanaimo, BC


Date of Review 27 May 2014
We had just return from  the Chinapac 11 Day I Can't Believe I am inChinatour May 8 - 18, 2014.
We would like to offer our heartfelt appreciation to Philip for everything he did for us. Right from the initial email to our return toCanada. We had never travelled abroad before and Philip's assistance was professional and greatly appreciated.  There were many times, but by example as we were inVancouverand realized our seat assignments were not appropriate, it was Philip who managed to obtain the seating for all flights for us which helped make travel easy. There were many examples of our positive experiences with Philip. Thank You, and we would certainly ask for you in the future.  And Yes, we would definitely consider another trip in a year or two.

Terry and Terri Wozniak
Wadena, SK


Date of Review 3 Apr 2014
All of us from the Biggar group, including myself, enjoyed our trip to Thailand and the service from our guides! I highly recommend the same tour that we experienced with Chinapac!

T. Darroch
Biggar, SK


Date of Review 25 Mar 2014
I have to tell you that this trip had been fabulous!  Our guide and driver in India were amazing and Holi was so much fun! The memories we have made here are incredible and we want to thank you for helping us with our itinerary.

Chinapac has always provided good service with our trip to China and Bali too. 

R. Heppner
Maple Ridge, BC


Date of Review 17 Feb 2014
We had a great trip, the tour details went very well, and the tour guides were friendly and knowledgeable in every city, and the drivers were excellent as well. Our favorite sites to visit were the Terracotta Warriors, and the Great Wall, but each day had very interesting tours and sites to see. Our meals and accommodation was top notch.  We especially enjoyed the Chinese acrobat show we saw in Shanghai. We were very pleased with the Chinapac tour, staff and accommodations.

Thanks for all your help! 

B & H. Mcholm and D. Mccaw
Saskatoon, AB


Date of Review 05/11/2013
I arrived back yesterday from the tour and just wanted to say how much I enjoyed it.  All the hotels were really nice and the tour guides excellent.  The tour guide in Siem Reap had a photographer with him who took pictures of everyone and gave us all a CD copy which was wonderful!

Annette Buddin
Abbotsford, BC
  

Date of Review 17/07/2013
I would like to pass on my compliments on the recent China tour I took. For me ---it was a trip of a "lifetime". I had never travelled that far before & never in a complete tour group. Everything was very well handled with much efficiency. We all learnt to appreciate the beauty & culture of China . I have been recommending that trip to everyone. Also---the cost is very reasonable.

Dolores Mechtab
Thunder Bay, ON


Date of review 15/07/13
The tour exceeded all my expectations and was fantastic. Everything was so well organized and I think we owe that to Peng You and Michael Hi the national guide. The accommodations, meals, travel and sites were great and it seemed like we just started when the tour finished. When asked what I liked best I have a hard time picking something as I enjoyed it all. I am encouraging anyone who is interested to consider this tour and would consider going again as my memories of the trip were so great and I look forward to our reunion in the fall.

Catherine Peterson
Thunder Bay, ON


Date of Review 02/07/2013 
Thanks for organizing the tour. The best lodgings were the natural springs 
resort, the national park mountain resort and the Fullon in Taipei . The 
Nathan was good. Our driver and tour guide in Taipei were great. Highly recommended! 

Stephen Yuen  
 
Date of Review 02/07/2013

Just got back from Hong Kong and Taiwan today and I wanted to thank Chinapac for a delightful trip. It was absolutely fabulous. Thank you for the help to create a dream trip for my grandma as well as the entire Yuen family.


Trestin Yuen

Date of Review 18/06/2013
Your Chinapac trip was FABULOUS! Peter and I are not big fans of group tours, but we loved this trip for several reasons: the group was small; we did not do a whole lot of bus travel; the guides were absolutely maravellous--informed, friendly and efficient; the hotels and food were good. We absolutely feel we got our money's worth. Ultimately Peter and I were amazed with your tour! It was beyond our expectations!!! We have highly recommended Chinapac to our friends and look forward to do another trip with your tour company. Your guides made an enormous difference to our experience. For example, Brian, in Beijing , was outstanding! We are already considering booking another trip to China because of the experience we had with Chinapac.

Thank you for a memorable 11 days! In then near future, we look forward to booking another tour through Chinapac! 

Cindy Shantz and Peter Kistler


Date of Review 17/06/2013

I want to tell you the China tour was wonderful.  We could not have had a better guide than Michael.  He made things go very smoothly and he certainly did more than he had to and it was very much appreciated.

I would be interested in a China Pac tour to other countries and would certainly recommend China Pac to others. Thank you.
      
Linda MacLeod


Date of Review 03/06/2013

Dear Josie, Firstly I wanted to thank-you very much for all your assistance in booking our recent tour of China .  Of all the trips we have taken over the years this has to have been among the best we have ever taken.  “Chinapac” went above and beyond anything we could have expected.  The various hotels certainly lived up to their 5 star rating.  There was an issue with the hotel in Beijing in that it was being renovated and we (the group) we given rooms that were not quite up to par.  When we told our tour guide (Michael) the next morning, he took immediate action and we were given a room that was in keeping with what we had become used to on this trip.  The food could not have been better.  Although each place was a little different than the last, they all were excellent.  We can’t help smiling and getting excited when we are talking to other folks about this tour.  It is hard to know where to begin.  I don’t know what we enjoyed more, the various shows, the incredible educational aspect passed on through the very knowledgeable guides, or the various tours we attended, not to mention the incredible value.  We would not hesitate to recommend Chinapac to anyone.  If there were any down side to the trip it would have to be some of the public toilet facilities in that they did not necessarily have paper and squatting toilets were an experience I could have lived without.  They were all clean however.  In fact I really wanted to comment on how clean it was everywhere.   The traffic certainly was entertaining; glad I wasn’t driving, but was entertained thoroughly by some of the antics. Special thanks goes out to our guides (Michael, Jack and Tracy).

Rick & Janice Barnes

Date of Review 31/05/2013
Hi Josie, 
We are back & still suffering from jetlag. Must be the age. 
We had a wonderful experience.   People were friendly & very helpful when we needed information. 
All in all it was very enjoyable. 

Richard Corbeil

Date of Review 31/05/2013
We just returned from an incredible trip to China .   We want to thank you for the great care and planning China Pac had on this trip.   There was a little problem with late flights on the domestic flights with China Air, but all in all it was a wonderful trip.   Our head is spinning from the incredible things we experienced.  The tour guides were excellent and very knowledgeable and professional.   We felt very well taken care of and wanted to express our appreciation to you.
Also, I want to discuss our experience with your Travel Agent, named Josie.  We had never undertaken such a big trip before and it was a big decision to go.   I can tell you we have taken many trips previously in europe and North and South America , but I would have to say we would rate Josie an A+. She was very understanding and tolerant of the many questions and concerns we expressed. She responded instantaneously to the many e-mails. Was very encouraging, offering us sound advice and went over and beyond as a Travel Agent, based upon our previous experiences. She was so warm and friendly and helpful, we feel she has become a friend, and will not hesitate to recommend her and China Pac to anyone. We intend to talk a lot about our trip and already have some people interested, which we will definitely pass Josie's name and information to, when they are ready. We won't hesitate to take another trip with you.   We are interested in a couple of other places but not this year.
We will keep in touch with Josie. Thank you again.  
 
Stella & John Taylor


Date of Review 15/05/2013
Hi Jocelyn, We returned last week from our 14 day 5 Star China & Yangtze tour (24 April to 7 May - Rusch/Collins party, booked through our agent Bobbie Carter at Celebration Travel).
What a great trip it was. Visiting China was a wonderful experience- far more than we had anticipated, and the YangzteRiver cruise was awesome. While we did not have a national guide assigned to us, the local guides are to be commended for their kindness, enthusiasm, care, thoughtfulness and wide knowledge of China's history and culture. The efficient and professional manner in which they dealt with everything was second to none. (Eason /Beijing; Jimmy/Yichang; Jack/Chongqing; Jenny/Xian; Joe/Hangzhou/Suzhou/Shanghai, as well as the river guide Shelly on the Yanghtze 2 and Cindy/Shennong Stream). We totally enjoyed our interaction with each guide. Our sincere thanks and appreciation to all of them. Thank you for a well organized and succesful tour. This is a trip to be recommended to anyone interested in visiting China.

Ed and Del
 
Date of Review 30/04/2013
Just back from our tour and would like to share the groups comments with you. China was amazing, the tour was well organized and the accommodations were as promised. As spokesperson for the group I would like to mention that our International Guide (Grace) 
was at all times professional, diplomatic, caring and a true ambassador forChina- she also has a great sense of humour. Thank you once again Otis for all your assistance and we look forward to working with you again!
 
Bonnie Latreille, Travelquest  
       
Date of Review: 30/04/2013
Our trip is over and what a Fantastic time we all had. From the day that we left Calgary to the day we returned we totally enjoyed every minute of each day. My hat goes off to you and all the people that were involved in making our trip such a wonderful success. We would not have changed one thing on the trip, everyone was so impressed with the organized way that each day was set up. Michael was the Greatest guide that anyone would have wanted. He met us at the airport in Shanghaiand instantly a Friendship was developed and grew with each passing day. He is a great Ambassador of his wonderful country and as a representative of Chinapac. You have a Great person in Michael working for you. I have to tell you Otis there were many tears shed when Michael said Farewell to each of us as we left him to go through security. As we walked through we all kept looking back waving until we could see him no more. I personally have made a new Friend and I Thank You for that. I would hope that you will pass this along to Michael and his employer. When we book our next trip we will be asking for Michael. Again Otis many thanks for a wonderful trip. 
Wishing you all the Best 
   
Bob & Donna Dobra, Triple D Tours

Date of Review: 26/11/2012
We had a fantastic time in China.  It was all we had hoped for...a great tour guide (Allen Guo) who was very personable, knowledgeable and well organized.  He was liked by all of us.  The tour was well planned, the itinerary was extensive, the hotels were all 5 star.  Thanks for a memorable trip, and excellent value.  Please keep us on your list in the future.  Regards,

Ron & Pat

Date of Review: 05/12/2012
It took us few weeks to recover from the severe case of the jetlag, and reflect on our recent experience touring through China (ChinaPac 21 day Ultimate Yangtze Tour, October 22 – November 11, 2012), and we are compelled to share our thoughts.
First we would like to thank you and Fiona for your help with planning and organizing our trip. Second, we would like to thank ChinaPac for well-organized tour. What a wonderful experience.
We enjoyed very much our interaction with the local guides, appreciating their deep knowledge of the China’s geographical region, culture and history, they were helping us to understand.
Hence our thanks are going to Terry, Peter, Michael, Rebecca and few others (we are very sorry  for not memorizing their names), for all their efforts to make this trip so special and memorable.
Individual commendation and special thanks however will go to our national guide, Cecilia Yang Chen. Cecilia was guiding us from our landing in Beijing to our departure from Shanghai.
Her composure,  kindness, dedication, leadership, enthusiasm, care, thoughtfulness and commitment to  our tour members were unmatched.
We were departing from China on November 11, having a distinct feeling of leaving behind a “Pearl of Shanghai”, our good and dearest young friend.
Please do not hesitate to contact us if in need of references. We will certainly recommend this ultimate experience of touring with ChinaPac to all our friends.
Attached please find one of the 16 000 pictures I have taken during the trip. This is our group with national guide Cecilia and local guide Terry, taken in front of “Temple of Heaven”.

All the best


Arthur and Ewa

Date of Review:19/10/2012  
We had a terrific time in China, thanks for your help with the trip package. The guides were excellent and did everything they could to  make our trip enjoyable. 

Regarding the Terra Cotta Warriors, I enjoyed taking photos of it, but our stay there might have been a bit long, Since it's not really  possible to see the warriors except through glass or in the pit, it was somewhat disappointing. The story behind it is rather unsettling so it is a site that we viewed with mixed feelings, awe for what was created, but sadness for the lives lost so senselessly and dedicated to work that was done under conditions where there were no options but  to work for the ruler (otherwise known as slavery).That seems to be a 
 repeating story in history unfortunately. I think it would be nice to stop at a village around there or somewhere in the countryside to see  the other side of China, since the hills around the Terra Cotta Warriors site seemed very beautiful as we were passing through. This would provide a bit of balance for the essentially  'urban' side ofChina that we saw.
Because I have breathing problems, I am glad our stop in Xian was brief.  It was an overcast day and the coal-fired generators were working. We even noticed bits of ash flying about. On the other hand, Beijing's air seemed clearer and we did see blue sky there, in spite of the tremendous traffic jams we seemed to encounter. The beautiful lakeshore at the SummerPalace was a real highlight. I think I am not alone in saying how important it is to spend time in nature, especially when life in the 'concrete jungle' is so hectic. Our final two nights at the Sheraton were a bonus, we really enjoyed 
 the luxurious atmosphere. 
 The food throughout our trip was exceptional. The  guides always had extra water to sell us after our daily ration ran 
out if we needed it. We enjoyed the glass of beer we were served with ourlunch and supper. 
Overall, we did have a wonderful trip. The things I have mentioned above are simply for your information incase they help to improve your  tour packages. It was particularly nice to have the transportation, guiding, itinerary, accommodation & meals taken care of in a country where we don't speak the language and where we have no experience 
 getting around. We were fortunate to fall in with an excellent group of travellers which made it even more pleasant. 

Sincerely,

Anonymous, BC

Date of Review:26/10/2012  
We had an absolutely wonderful time in China.  Everything went like clockwork – really well organized!  We woke up every morning excited to see the sights of the day.
Chinapac and our guides took excellent care of us.  The tours and meals were great.  The accommodations were excellent with the exception of the first hotel in Beijing. 
We were especially impressed how quickly Chinapac addressed the group’s dissatisfaction with the hotel and came up with a solution that completely satisfied everyone!
We were very impressed with our guides Michael and Cathy that were with us for the entire trip.  Michael was great in dealing with the medical emergency that arose.
Cathy was on our bus with us the whole time.  We thoroughly enjoyed her company and knowledge of the history of China.  She was like a “mother hen” taking care of all of us and
we will always remember her with great respect and affection.
Our 2 local guides, Jack and May also deserve mention.  Again, we really enjoyed their company and the stories that they shared about China’s history as well as life today.
The general feeling from the entire group on Bus B was that Chinapac will definitely be the tour company of choice for us for future trips!

Sincerely,

Karen   

Date of Review:26/10/2012
I too have been meaning to contact you.  It's been a couple of weeks since we've returned home and we are just nicely over the jet lag.  We enjoyed a thoroughly wonderful time in China and the memories of Beijing, Shanghai and points in between will fill our minds for many months to come.  Yes, the three gorges were very picturesque.  Our cruise along the Yangtze treated us to some beautiful scenery and allowed us to meet some very interesting people.


All of the local tour guides were very well informed and personable.  We enjoyed them all.  There was one person whose sensitivity, attentiveness and dedication directly contributed to the quality holiday experience of each of the twelve travellers in our group.  This person ensured that each day was planned for maximum efficiency and comfort for his group.  Of course I'm speaking of our national tour guide Michael Hai.  Michael has a talent for his job that I think is unparalleled.  My husband and I feel very lucky and grateful to have had Michael leading our tour.

Sincerely yours

Cheryll C
Calgary , AB


Date of Review:26/10/2012
Actually the whole trip was amazing.  Lili and Micheal our tour guides did everything they could to make us feel comfortable and secure.  We only had one glitch which was the awful hotel that was booked for us in Beijing, but we were transferred to another hotel for the last two nites which was great.  Both Michelle and I would recommend ChinaPac to anyone interested in visiting China....it was a great experience.

Gloria

Date of Review:23/10/2012 
Dear Shelly:

Just a few short lines to tell you that everything went marvelously for Ms Evans…..
She had a great trip, great organization by you, the guides were all punctual and very good..
She loved it all!.
 
Thank you, Shelly, for a job well done!.

John McLaren
AlexTravel & Tours....& Cruises 

Date of Review:23/10/2012 
Thanks Jocelyn for your email,  we indeed enjoy the Three Gorges Gap....howeverwould say the most impressive part of the tour was Xian and the Terracota warriors... We had a wonderful tour and the guide Mchael was great... the group we were with got along great and we were all very impressed with the tour overall.. You will receive the highest recomendation from us as well as other members of our group... We hope we will be able to travel once again with ChinaPac Tours...Thanks for the great insight to Chinese culture and the great service we enjoyed.. 
Best wishes

Frank and Claudette Duff 

Date of Review:21/08/2012 
Dear Jos,

I have heard from my clients, Mr. & Mrs. Wilkins regarding their trip to China.  They were thrilled with the trip and commented on how nice it was to not have to think about anything, that all the organizing had been done for them.  They especially appreciated seeing places that were less travelled and their knowledgeable guides.
 
Following are some of their comments:
 
We were delighted to be in a section which was not too crowded so that we could get a greater appreciation of the project. (Great Wall)
The architecture is fascinating and all very symbolic. (Forbidden City)
Sandy, our guide, was very knowledgeable and excited about the history of China.

A wonderful trip.
 
Thank you first to Amy for starting the itinerary and Susie and you for following up.
 
Best regards,


Judy 
Lloyds Travel & Cruises Ltd. 
Vancouver , BC


Date of Review:03/07/2012 
Hi Fiona,
Lin and I had the best trip ever !!!!! Thank you for a great vacation. Enjoyed everything. The food was excellent, the people were very friendly, the China Pac people were excellent. Special kudo's to Michael, our National tour guide, he was the best.... The sites and history were awesome. The tour's were great. !!! We have over 2400 pictures.

Shopping and bargaining were funnn!!!!!

Everything went perfectly, bag's were looked after and checked for us and everything. Everything was well looked after.

We can't stop talking about China.

Thank you again.

Art & Linda   

Date of Review:19/06/2012 
I just wanted to pass on to you a heartfelt thank-you for providing me with an outstanding holiday. Alex did an incredible job at keeping 25 people happy!! He is outstanding. Eric, the local guide in Beijing, did a fabulous job showing off Beijign. You could tell that all the tour guides enjoyed their jobs and showing off their country!. Thank-you!

Annette D  
Ottawa , ON

 
Date of Review:13/06/2012 
Hi Otis I want to thank you for the nice trip you organized through David Hogg. It was very well done. David also did a great job in helping us with this trip. I would especially like to let you know that Allan our national guide was fantastic. I give him the highest recommendation. He was very pleasant, knowledgeable, well organized and most thoughful. He went out of his way to help by going to an Apple store to get me a cable i had forgotten. This he did on his own time and during rush hour. Well over and beyond the call of duty. You are very fortunate to have someone like him in your company. Sorry for the the delay in getting this to you but we went on to Japan for 10 days and are still to recover from jet lag. Again thank you for your help and thank you for having Allan be our guide.

Regards Bunny
Victoria , BC


Date of Review:13/06/2012  
Thank you to CHINAPAC for an excellent tour to China visiting Beijing, Chengde and Tianjian with an extension to Huang Shan. From our arrival in Beijing to our departure from Shanghai, the tour was organized and always on schedule. Oliver, our guide for the Beijing portion of our tour, was professional, pleasant, helpful,patient and above all very knowledgeable. The same can be said of Justin, our Huang Shan guide who also showed a level of caring for each one of us as we hiked the steep mountain. The hotels and meals were good.

A special thank-you to Jenny who helped plan our Huang Shan tour every step of the way. This was definitely one of the highlights of our trip.

Having been on many tours to China, I can without hesitation say that the tour offered by Chinapac must be commended for their quality and value and therefore have not hesitation recommending them. My clients who have taken tours with Chinapac, have returned only with praise.

Grace
THE TRAVEL GROUP
Vancouver , B.C.

Date of Review:11/06/2012 
Just want to thank you for the excellent tour/hotel package in Beijing. We had a great time and we enjoyed every minute of our stay there; the hotel, the food plus the shopping. Good job Otis!

Regards,

Linda
North Vancouver , BC


Date of Review:08/06/2012  
My husband and I recently returned from China with ChinaPac Tour #0514-May15,2012.

Thank you ChinaPac and Angie & partner Lily for an unforgettable experience and a reminder that respect and passion for one's country is contagious! China culture and world heritage sites were brought to life our host and guide Angie Wang. Angie's exceptional language skills, education and warm personality made the China experience for us. Along with her guiding skills, she was able to juggle many itineraries, and went above and beyond the expectations of the group-in short, she managed to keep a very diverse group on time, informed, and engaged!

WE loved China, it's people, and especially the most gracious and professional Angie Wang.

Vern & Gaye 
Qualicum BeachB.C.
Canada


Date of Review:07/06/2012  
We returned last week from our wonderful Chinapac tour, (Code 0514CHSP12). We were absolutely thrilled with every aspect of the tour. Each day was so well organized, we were well taken care of and hardly had to think at all, just enjoy every minute!

We have just returned from the 16 Day 5-star China and Yangtze tour.  I chose  China Pac because I travelled with them 20 years ago and found the company reliable and gave good value.  My husband had not been there  before and wanted to go there.  China has progressed so much in the interval, that I was amazed and delighted. it was like going to a new country!
 
Thanks to Fiona for making the many arrangements for the trip.  She did everything to make the tour go smoothly.
 
And thanks to our Tour  Guide throughout the tour, Alan. He went beyond our expectations to meet our every need ,even accompanying my husband and me to a medical clinic, and accommodating my husband’s need to set his own pace during the tour.  We hope you will hire him again , so that others may experience his service.

The tour was a wonderful package, which was truly all Inclusive! We highly recommend it!
 
Thank you, ChinaPac! 

William and Myrtle

Date of Review:07/06/2012  
We returned last week from our wonderful Chinapac tour, (Code 0514CHSP12). We were absolutely thrilled with every aspect of the tour. Each day was so well organized, we were well taken care of and hardly had to think at all, just enjoy every minute! 

Our tour guide in Shanghai, Suzhou and Hangzhou, Lily was wonderful, lots of fun and very informative. Our special thanks goes to Angie Wang, she was absolutely outstanding, her command of the English language, her knowledge of the country and history, her sense of humour and hard work made for an excellent time for all of us. 

When we tried to add up the cost, should we have done this amazing trip on our own, there was such excellent value for the money we paid. All of our accommodation was excellent, any small problems that arose were handled immediately and professionally. We will be recommending Chinapac to anyone who wants a wonderful holiday.

Thank you Chinapac and Dear Angie, keep up the good work!

Two Happy Canadians,

Derek & Wenda

Date of Review:04/06/2012  
Hi Jenny,

I would just like to thank you for the wonderful trip that Chinapac organized for me! I had a wonderful time and you company made travel easy! From the minute we arrivel, we were well looked after. The local guides in each city we visited were very nformative and helfful. Our accomodations were superb and we were able to experience local food and culture from each region we visited. 

I could not have asked for a better organized trip and amazing experience in China. I can't wait to do my next trip with Chinapac.

Thanks again,

Lisa
Phonenix ,AZ

Date of Review:05/29/2012  
Hi Otis,

I spoke with my 4 clients yesterday and they had a fabulous time!!  They couldn’t stop talking about how Beijing beat their expectations.  They loved their guide Snow and all the arrangements Chinapac had made. 

Thank-you Otis for all your help.

Heather Tkachuk
TierOne Travel
Edmontonm ,AB


Date of Review:05/10/2012
I have just returned from the 16 day China and Yangtze tour. 
The trip was most enjoyable and well organized. 
Although all local guides were knowledgable and pleasant, I must single out the national guide Cecilia Yang Chen.

Cecilia was at all times very professional and conducted the tour flawlessly.

I feel is was her effort which made this tour an unqualified success.

I would be happy to travel with Chinapac and under her guidance again.

Peter O 
North Vancouver, BC


Date of Review: 04/30/2012 
Hi Gina

I thought I would share this Email below with you!
Don

Our Vietnam Tour was absolutely amazing!!! Everything was perfect. The guides were fabulous. Hotels were above expectations and the food was delicious. Beautiful people, history and culture. We would highly recommend this tour!
We are interested in going to Peru next spring break. Any hopes?

Thank you for organizing this trip for us.
Janet

Thanks for the great trip your work is appreciated! 

Don Gibson
Rainbow Travel Group
Calgary, AB


Date of Review: 05/04/2012
My wife & I just took a chinapac tour and we must say we have never had a better guide. Cecila was the most complete guide we could have had. She made sure we were fully informed every step of the way. We will highly recommend your company to our friends. 

Frank & Vivian D.
Canada


Date of Review: 05/06/2012 
My wife and I have just returned from a 16 day Chinapac tour of China. (April 17th to May 2nd) I can tell you that of all of our trips throughout the world, this one was the best one we have ever had. It more than exceed our expectations. The hotels were billed as 5 star but by North American standards they were all 7 star! From the greeting by our tour guide at the Beijing airport to our emotional departure at the Shanghai airport our visit to China was nothing short of spectacular. 

Of particular note, was our national guide, Cecilia, who was with us for the complete tour. We had a group of 15, all from Canada, and with any group there are many special requests and individual needs. Without any fanfare, Cecilia looked after all of us like a true professional. Every hotel check in was quick and efficient, the restaurants were always ready for our group, the baggage handling and airline check in’s were perfect. Cecilia was extremely knowledgeable about the history and geography of her county. Our group declared her the Number 1 tour guide of all time! 

Respectfully submitted, 

Derek J.
Gibsons, BC
Canada 


Date of Review: 04/29/2012
My husband, Ben, and I live in Victoria, BCCanada and we recently returned from a Chinapac vacation (Mar 24-Apr 7 2012) to China. I wanted to let you know that we had a wonderful time and enjoyed ourselves so much. We saw some amazing wonders, things we had never dreamed of being able to see in person, and met lots of interesting people. We also learned a lot about China, the culture and some of the people. 

We travelled with a group of 16 people and our team leaders were Rennie and Roman Yue, who I know have travelled with Chinapac on many occasions. There was one person though who was outstanding during our trip, someone who made everything exciting, explained everything very patiently and who went out of his way to take very good care of us all. That was our national guide Michael Hai. This young man had a wonderful knowledge of his country and was able to answer our questions fully. He learned all of our names by Day 2. He interacted with all of us and made us feel special. He worked well with the local guides too (who were also all very pleasant young people). Michael showed a level of caring beyond his years and I have no hesitation saying that he made the trip a very special experience for us. 

Please pass this along to "head office" or office in Shanghai where Michael is located or to whomever else should realize what a wonderful team member and employee you have. We have recommended Chinapac to many of our friends who were interested to hear of our trip. 

Kay P.
Victoria, BC


Date of Review: 04/04/2012
We just got back from a tour of Shanghai, Suzhou, Hangzhou, Xian and Beijing. The trip was fabulous & made especially relaxing by our national guide Michael Hai Yan. We never had any worries; he took care of everything. The group size was perfect; we all got to know each other within a short space of time and all got along. We were never rushed; we started out at a reasonable time,9am. Everything was prepared and ready for us, never any problems. Good job Chinapac; too bad you only do Asia but then, I haven't seen all of Asia!!!

Margaret D.C.
Vancouver, BC


Date of Review: 03/24/2012 
I am e-mailing you about Grace Zhang. I wanted to let you know what a wonderful person she is. We had been planning a trip to China for over a year.

We booked a 12 day tour though China Pac in Vancouver. It was a private tour for our family. My parents who are in there 80's, 3 children ages 8, 10,15
and 7 adults. We were concerned about my parents, because of there age and my niece who has several food allergies. We spoke to Cindy at China Pac and she recommended a National Guide.

Cindy said Grace was one of the best. We met Grace in Beijing and let her know of our concerns. She told us not to worry, she would take good care of us.
We were amazed at the all the knowledge she had of all the destinations we went to. Grace always made sure that my parents weren't exhausted, on all the places we went to every day.

When it came to all our meals, Grace made sure that my niece was able to eat them and explained each dish. Some of us had special request and Grace always made sure she had an answer for us.

Grace has made our trip to China a very memorable and pleasant one, especially for my parents which they will never forget.

We will never forget her and will miss her very much. Could you let her know she went above and beyond.

Thank You,

Lawrence L.
Vancouver, BC



Date of Review: 03/23/2012
My name is Wendy Laws and I recently returned home from the above mentioned trip. I would be extremely remiss if I did not let you know how wonderful this experience was for me. Personally, this was a trip of a lifetime I shall never forget. Thank you.

I also need to thank you for giving us Hai Jin as our National Guide; what an amazing job he did! You have a true gem in Hai Jin and I sincerely hope you, as a company, appreciate his talents. When Hai Jin needed to be sure all 21 of us were listening and paying attention, he did that. When the situation allowed for brevity and fun; it was there in his sense of humor and participation with the group. Whatever the situation was, his competence and professionalism was evident. His caring, thoughtfulness, knowledge and understanding shone brightly in EVERY situation. Hai Jin made sure we were always safe, learning about China and having fun.

The transportation arrangements worked perfectly, we even had the unique experience of the Xian train station. Although that was stressful, it was a true China experience and I am glad we did it. The organization of this trip and all the related aspects flowed seamlessly; a testament to your organization and staff!

I would not hesitate to book another trip to China, what a wonderful place. I also will not hesitate in recommending ChinaPac to anyone I know who is interested in traveling to China. 

Thank you for all your efforts and skill, and especially thank you for Hai Jin.

Wendy Laws


Date of Review: 03/23/2012
I wanted to take a moment to send off some feedback from both my mother and I reference the 12 day MAC tour that we just completed.

First and foremost I wanted to pass on my best regards and recognition for our tour guide Hai Yan (Michael). He conducted his duties with the utmost of efficiency, caring and kindness. He cared for us like a shepherd cares for his flock and made everyone feel welcome and safe. When there were other tour guides Hai Yan still remained vigilant and made sure that we were all present and accounted for. 

My mother celebrated her 75th birthday while we were in Hangzhou and Hai Yan arranged for a birthday cake and help make that experience more special. He understands the little details that make a trip like this memorable.

I really don’t know if there could have been a better guide! 

As far as the itinerary is concerned, one of the highlights of the trip for me was the Xi’an wall. As this was an add on to our tour we had a little over an hour to explore and enjoy the site. I was able to rent a bicycle and completed the 14km circuit of the city wall in under an hour. I would highly suggest that this be added in future as an option as a guided tour. It was an excellent way to see the city and cover a great distance other than by foot and by bus. 

Another possible itinerary change/addition I would suggest is seeing Pudong, Shanghai at night. The cityscape at night is amazing and really does not take too long to do, possibly after dinner the first night.

Overall we had a great time and experience, my thanks to the local guide(s) and staff for making it fun and informative. The weather worked in our favour, and a surprise snowfall made our trip to the Great Wall that much better.

Best,

Chris A.

Date of Review: 03/23/2012
We all got home safe and sound from the March 9,2012 China tour - this tour exceeded any expectations that I had!!! From the moment we started out to the very end, it was well organized and safe as well as informative and fun. 

Our national guide, Shanghai Michael - or in his Chinese name - Hai Jin - was outstanding - he quickly understood the mechanics of our group and was able to deal with each personality and everyone's needs quietly and professionally, while also giving us the information that we needed and helping us to understand China - its history, culture, language and art. This group consisted of 21 people from age 14 - 86 years old, 2 were single room people, 5 upgraded on the train, at least 3 were from Toronto and the rest from BC, 6 didn't eat pork, 2 arrived a couple of days before the rest of us, there was 2 travel agents in the group - etc. and Michael handled these differences and much more, with grace and efficiency. The 3 local guides we had were fine but Hai Jin who was with us the entire time, got to know us and we got to know him.

The meals were fantastic !!! - although I was happy to see lots of Western style choices for breakfast, including good coffee, being exposed to so many new tastes and textures in the other meals was really fun. The air arrangements between cities was seamless and the train was a new experience for us all but we did it and we all survived !!!

The hotel rooms were all really nice and the luggage handling, keys being available upon arrival and the locations were perfect. 

Thank you for helping us to arrange this trip - I have already been looking on your website for our next adventure - 

Robin Keyes
Celebration Travel


Date of Review: 3/5/2012
I was on the trip with Jeannie and I can say it exceeded our expectations. The sites were spectacular but we expected that. The hotel rooms were much better than I expected - the Garden hotel in Suzhou was truly a 5 star hotel. We did have problems with the heat control in Beijing. We thought the hotel in Xian was perfectly fine.

The food was also better than I expected. All breakfast options were very good to great. The other meals were all very good. I do understand that coming from the West we have so much choice that eating Chinese food everyday, even good food, did get a bit monotonous. However I did have some Western food in the airport in Beijing and it was not very good. I would much rather have good Chinese food for a week than poor western food. We really enjoyed the meals in Xian with dumplings and noodles and the Peking Duck meal in Beijing.

Alex far exceeded our expectations - very professional but also very entertaining with a dry sense of humour. The organization of the tour was also excellent with a real effort to minimize travel time.

The train trip was a real experience - I thought it was an authentic Chinese experience but it was a bit scary and not enjoyed by most people including my wife.

I've already recommended the trip and your company to a couple of people.

Derek A.
Canada


Date of Review: 03/09/2012
Just a quick note to thank you so much for the wonderful fam sponsored by Destination Asia and Chinapac to Thailand. 

The country is fascinating and what I learned about the country and culture will be very helpful when educating clients. 

Our tour guide, Luis was terrific, as well as our driver, Mr. Black. 

Kudos on a fantastic trip! 

Thanks again. 

Ruth S.
Burlington, ON


Date of Review: 03/06/2012
Our FAM was simply wonderful. Louis our tour guide and Black our driver did a wonderful job of looking after us. We saw so much of Thailand -- I hope I can send lots of clients to you. 

We had very hot weather in Bangkok for 3 days and then the weather was perfect for the rest of the time -- with no rain. 

I really liked Ruth and Michael -- and we got along as though I had known then for ever. 

I returned home last night and there was not one problem the whole time. 

Again Cindy, thank you and your company so much for this wonderful FAM. 

Joyce
Nepean, ON


Date of Review: 2/27/2012
I was privileged to have travelled with Jeannie Henke on the recent trip to China. I wanted to send you a message saying that I was impressed with the organization that Chinapac put into the trip. I had every confidence in Jeannie as she is an excellent travel agent however, there is nothing like experiencing the trip itself to be able to give comment with confidence. 

In particular, I wanted to express my appreciation for our tour guide, Alex. He was one of the most conscientious and informed persons I have encountered. His organizational skills and ability to anticipate every issue and need of the group was outstanding. He was extremely knowledgeable and respectful in all ways. In my opinion he is a valued employee of Chinapac who represents your company extremely well. He is an asset that I am sure will experience continued success and no doubt career advancement in your company. 

I look forward to encouraging other friends adn clients of the wonderful tour services offered by Chinapac. 

Regards, 

Theresa Marie

Date of Review: 12/12/2011
I would like to thank you for arranging the most wonderful trip to China for myself and my husband.
We had an amazing time, everything worked out perfectly, there was a large delay on the return, but these things happen.
The tour guides were wonderful and spoiled us, the knowledge we have gained about China will be a great asset and I hope I can send some clients your way.
I will do a report to send to our 8 offices. 
The schedule was fantastic and we certainly covered a lot of ground. Our tour manager in Shanghai, Alan Weixing, was outstanding.  What a great person he is... I felt like an Empress.

Best Regards,

Linda 
UNIGLOBE Geo Travel 
Victoria , BC  


Date of Review: 12/01/2011
Our voyage to China is the best one ever of all the destination we had over the years.

Over the fact that China is a marvellous place to visit, the exceptional work of Tony, our guide, made it even better.  Tony is a dedicate guide of your organization  He made us feel welcome.  He is very good and efficient.  He is on top of problem always ready to assist anyone with special need, very attentive to his group. Overall we felt secure and protect during our trip and we were never place into difficult situation as we were well brief all the time.  Tony support us with his expertise to help us understand  the country.  He also help us with his advice .  His advice where sound and trustworthy .  At every destination the planning was exceptional always in the best interest of the group . Tony made sure that every where we were well receive , well take care and every activities were as easy and enjoyable as possible . 

Tony is also very generous.  He is outstanding teacher and understand that teaching is more than exposing knowledge.  He is patient and repeat information to be sure that it was well understood.  Tony also approach everyone with a nonjudgemental attitude which made everyone feel secure with him.  When  he communicate in English he is very clear, concise and easy to understand . 

We were very privilege to be with Tony on that trip in China .  We  strongly recommend him for any  Seacourse trip in the future.

A trip with Tony is a fun Trip .

Pierre T. & Christiane D. 
Canada


Date of Review: 11/24/2011 
I had the pleasure of doing a 16 day tour of China with your company in october. The tour was excellent and very good value for the money. I would not hesitate to recommend Chinapac to any one who is contemplating a trip to China particularity if it is their first time.
We were most fortunate to have an excellent guide, Tony Hou. Tony has a great wealth of knowledge, not only about ancient China but also China as it is today. His energy and dedication to his profession was very much appreciated by me and the group I was with. 

Thank you ChinaPac and Tony for a memorable trip to China. 

Sincerely, 

Fred C
Canada


Date of Review: 11/18/2011 
I would like to comment on our recent two-week land tour through China. The trip was organized by Dr. Martin Gerretsen and Harvey Strydhorst of Sea Courses Cruises (based in Vancouver) and Tony Ho of your agency was our on-site travel guide. He co-ordinated and managed a group of 42 physicians and spouses through a maze of cities and historical sites with great patience and a large degree of skill.

As a result of his efforts, our group's trip through China was so much more than we imagined it could be. The culture difference was so very dramatic and fascinating. And personally, my wife Carla and I had a wonderful time.

I have been a meeting planner, concierge and conference moderator for more than 30 years and Tony was one of the most organized and co-ordinated travel guides I have ever encountered. Every event throughout the tour went like clockwork, was on time and without conflict. Tony was very informative, efficient, detailed, patient and frequently humourous. His language skills were excellent and the best of all the guides we encountered.

Sea Courses had arranged for more than twenty five hours of conference presentations in a half-dozen locations including two off-site hospital visits. There were no problems with the conference sessions and the audio-visual equipment and meeting rooms set ups were handled most efficiently.

Good points to be made about the trip are:

  • The excellent manner in which the luggage was handled. Never a problem
  • Hotels were really superior. Room keys were always available whenever we walked into a hotel lobby.
  •  Boarding passes for the various flights were also available whenever we entered an airport. (How can you do that?)
  •  Shopping trips were very well orchestrated, had good variety (jade, silk, lacquer & pearls) and the doctors made a number of worthwhile purchases
  • The sight-seeing tours were absolutely wonderful, interesting and of good variety
  • The evening shows were spectacular – also with good variety and excellent quality performances (acrobats, kungfu and Peking Opera)
  •  The numerous meals were always ready and the food, while different to what we were all familiar with, was well prepared and well presentedAll in all, we had a wonderful trip devoid of any problems.

Thank you to Tony for keeping us on track and safe in a land that is so exciting albeit unfamiliar to us all.

Regards,

Peter B 
Canada 


Date of Review: 11/18/2011 
I returned a week ago from a 2 week trip to China with SeaCourses/Chinapac. Although only 2 weeks it seemed like a month. It was packed fully with activities in Beijing (Tiananmen square, Forbidden city, gardens, Peking opera, Kung Fu show), the Great Wall, 4 day riverboat trip up the Yangtze to see the dam and locks, Suzhou (Venice of the Orient) and Shanghai. The hotels were best I have seen. The buses were top quality. All of the meals were included, with breakfast at the hotels in both NA and Chinese style. Lunch and dinner were mainstream Chinese with occasional exotic (jellyfish). The Sichuan meal was very good. Wine was “ma ma hu hu” (so, so). There was ample time to see traditional Chinese factories (jade, cloisonné, silk comforters, embroidery, and furniture) and buy items if desired. Between major activities were fun stuff like rickshaw and gondola rides. The real joy of the trip was it was totally effortless due to our really exceptional guide, Tony Ho. The entire luggage was totally looked after amongst all of the plane flights, boat, and bus trips. When we arrived anywhere all of the tickets were right there. The meals were always ready to go as we stepped off the bus and sat down in the restaurant. We never waited for anything. For the ladies Tony was always very careful to find reasonable washrooms with western style toilets. Tony was very diligent not to lose anyone in the crowds and was very capable in dealing with any individual’s issues. When there was time on the bus Tony was constantly teaching us the language, customs and history of China. It was a very enjoyable, carefree, and enlightening tour. I would highly recommend as long as you don’t have mobility issues (i.e. lots of walking).

Ross & Lynn H 
Vancouver, BC


Date of Review: 11/21/2011 
We are back from our tour and want to thank you for a truly wonderful experience. Everything was arranged perfectly. The tour guides were excellent and worked hard to make sure we were well taken care of. We never had to wait for our guides to meet us. Our accommodations were excellent.

The scheduling was perfect.

We appreciate the work you did to set this up for us. You can be sure that our friends know about you and Chinapac.

Best Regards,

Marian & Dick 
USA 


Date of Review: 11/15/2011 
I have just returned from the 16 day tour (Oct 28-Nov12) with Sea Courses, guided by Tony Ho. We had a very good, very educational tour. Tony taught us a lot. What a good teacher! I remember everything (well almost everything). What an amazing country, and changing so quickly. Tony gave us very valuable insights into how China is growing so fast economically without losing sight of some of the important values of Chinese culture. Fascinating. The Yangzte river was very beautiful. I highly recommend this tour to anyone interested in China, and in particular Tony Ho is a fantastic guide, solicitous, amusing, and highly organized and informative.

Thank you Chinapac,

Clarissa W 
New Westminster, BC 


Date of Review: 11/16/2011 
This trip to China is a memorable trip that was conducted by expert hand day after day. Like a conductor of an orchestra Tony was present from beginning up to the very end of this trip. He answered our questions with ease with lots of detail, and through his knowledge we have learned a lot about the Chinese culture. 

During all the trip, everything was perfect: hotels, restaurants, transportations, visits, excursions, transfer by plane, cruise, etc. There was no time wasted at any moment. Everything ran smoothly and perfectly. Thanks to the good organisation and planning that Tony did during the hole trip. 

Claire G. & Pierre G. 
Port-Cartier, QC 

Date of Review: 11/14/2011 
We have just returned home after a fabulous trip to China with Tony, the world's best guide, teacher, and culture interpreter. We learned about where China has been, where it is now, and its goals for the future. We arrived, nervous, with 6 rolls of toilet paper between us and left all of them in our hotel room at the end of the trip! We had fabulous meals, exposure to Chinese culture and art; and came away with a totally different view of China. China is not like home, but that is why we want to see everything and learn. Thank you Tony for your excellent interpretation of your country's history, present day challenges, and a peek to future possibilities. This trip was a highlight for us. 

Marg & Gord B. 
Surrey, BC 

Date of Review: 11/15/2011 
We have recently returned from our 16 day China and the Yangtze trip. What a wonderful holiday and we have been telling our friends and passed on the information to several people. We have also advised them that they defenetily need to have Tony as their guide. This man was full of knowledge on any subject that was brought up. Tony made the trip even more interesting as he made us feel that he was there to take care of us, which he did constantly. Need money come to the bank of Tony or if you wanted special directions he was right there to help. Need a special restaurant, pops into the restaurant with you and points out which dishes you should try. He was the greatest guide we have ever had and would recommend him to everyone. I hope everyone who travels to China gets a Tony. 

Thanks, 

Sue P 
Ontario, Canada 


Date of Review: 11/13/2011 
We just returned from our trip to China and we wanted to tell you that the trip was very well organised and that our guide Tony Hou was the best tour guide that we have ever had on any of our previous world trips. He was very organised and everything went seamlessly. We never waited for any of our connections, meals or excursions, which was remarkable. He is extremely knowledgeable and is a wonderful teacher who communicated to us his love of China, its culture,and people. Our trip exceeded our expectations thanks to Tony. 

Janet W. & Michael Q. 
Canada 


Date of Review: 11/3/2011 
I just spoke to my clients... they had a fabulous trip to China, Tibet and the Yangtze River. They were very impressed and very happy I recommended your services. They actually met some people on another tour operators the trip that they were initially looking at and they mentioned they wished they had been on our clients’ trip. 

Thank you very much for all your help, and you can be sure that my clients and I will highly recommend your services 

Regards, 

Coco Toth
Owner/Manager 
Bravo Travel Inc. 


Date of Review: 9/2/2011 
Mrs. Pettite has returned from her trip and she wanted me to let you know that everything was perfect. She raved about the guide and driver. 

Kathy H 
Goliger's TravelPlus 


My name is Kaelee and I just returned from China with the Grant MacEwan University Travel Study Tour. I had such an amazing trip and it was great to be part of the ChinaPac Experience. It was a tour I will never forget. Keep up the work and thanks again.

Kaelee F

Thank you so much for taking the time to organize our tour.

Kimbely V

Thank you for providing us with an excellent trip.

Kaithyn M

Thank you so much for this amazing once in a lifetime trip. I really enjoyed seeing some of the best highlights China has to offer. I look forward to coming back.

Stephavie M

Thank you for arranging an amazing tour, showing me so much of China.

Ashley B

Thank you so much for all your hard work with helping out plan our study tour. I have never been to China before and I thought it was great that we got see all the major highlights that China has to offer. I will be back to China in a couple years. Thanks again for helping make this trip happen.

Dani P

Thank you to you and your company for giving me a life time experience. None of this would have been possible without you.

Kaylee B (Grant MacEwan Travel Program)

My name is Cecily B from GrantMacEwanUniversity and I just wanted to take the time to thank you for arranging such a great itinerary for myself and fellow classmates. It was great to see so much of the country and enjoy so much of the culture. Thank you.

Cecily B

Thank you for the time you invested in our ChinaPac tour. I appreciate everything you did.

Chleich

My FAM trip to China was truly a one of kind journey. The knowledge and experience I acquired during this trip are things I will carry with me for the rest of my life. Knowing that this tour would not have been possible without the superior product and discounted rate that ChinaPac provided us I would like to extend a deep thank you and will highly consider you if I ever venture to China again.

Joehlam

I just wanted to Thank you for the wonderful trip to China that you had arranged. We had a fantastic time and I know that I speak for others when I say that I appreciate the hard work and effect that was put into making this trip happen.

Vanessa

Thank you and ChinaPac International for providing an excellent tour of China.

Michelle

Thank you for all your time and effort spent in planning our trip to China. We all had a great experience and enjoyed being able to see all the highlights of the country in such a short period of time. Thanks again for a trip of a life time.

Maria

I would like to express my thanks for the fantastic tour though China with your company. Your guide Tony Hou, did a great job!

Mike

I would like to thank you and your company for providing this opportunity to experience China. Your tour provided me with first hand knowledge about the culture and history. If not for your company, I would most likely have trouble selling travel to China. Thank you again for this wonderful opportunity.

Kelly- Ann

I wanted to take a moment to thank you for all your time and hard work putting together our tour.  It was a great balance of the old and new China. I am very grateful that ChinaPac looked after my study tour so well.

Sam


I personally want to thank you for the detail in this tour. I package we received with the personalized name tags and luggage tags in the little folder was such a lovely touch. I was able to learn and see so much on this trip. Thank you for all your hard work.

Jessica

I would like to thank you for your collaboration with GrantMacEwanUniversity. You helped make our study tour possible and it was an experience I will reminder always. ChinaPac is a great company and I will recommend it in the Future. Thank you.

Michelle J

Thank you for all your hard work time and effort to make this trip a possibility. It was truly a trip of a lifetime for me and fulfilled my childhood dream. It was educational filled with culture and history and every moment was well spent.

Cassandra

Just a quick note to thank you for planning our trip to China. It was a wonderful experience and allowed us to see many facets of China and the warm and welcoming people. I t was a great trip!

Bobbi

My name is Ashley. I recently visited China with GrantMacEwanUniversity.  I would just say thank you for taking the time to create our itinerary. We all had an amazing time. Experienced some pretty amazing cities and attractions. As a future travel professional I would absolutely recommend ChinaPac International to future clients.

Ashley G

I would like to thank you for services provided on my recent trip to China. Your company made my trip great and I look forward to booking with you in the future.

Chelsie P 
 
I would like to thank you for your hard work and planning that went into the Grant MacEwan 12 day’s tour in China. I had a great experience on this journey, and I would like to thank you very much for everything you put to the table to make this tour work efficiently and without problems. I am very appreciative of what you did to let me experience China in a comfortable and exciting way. Thank you and I will look forward to booking ChinaPac in the future as a travel consultant.

Jordan

I am very thankful for all the time and effort you put into making our tour top notch. It would not have been the same without your help. Thanks again.

Share F

Thank you very much for all of the services you provided and the hard work put into our outstanding trip. I look forward to working with you in the future.

Sarah

Thank you for providing us with such a great itinerary. We were ale to see so many of China’s amazing sights and attractions. From the Great Wall to the Yu Garden, WE WERE AMAZED BY China’s beauty, history, and culture. I look forward to visiting China in the future, keep up the great work!

Shelby

I would like to give thanks to your company for giving us a great trip and for everything you did for us. You took great care of our group and everything was wonderful. Please give thanks to the whole staff!

Kayla W

I would like to thank you and your company for the wonderful China trip you provided myself and our travel program. I have never experienced anything like China and you guys were a huge part in that. Once again thank you.

Jayle

Recently I had an opportunity to take the 13 days Yangtze River special tour. It was great. I do wish we had more time at the Great Wall; we only have 45 minutes there. Everything else was amazing. I especially loved the Yangtze River cruise and the Jinjiang Hotel. I will definitely be recommending ChinaPac to my future clients.

Kelly N (Grant MacEwan Travel Program)

I just want to express my gratitude for your efforts arranging our recent study tour in China. All of our local guides and national guides were all professional, informational and accommodation dating to our needs. Thank you for your time and efforts.

Madine

Thank you so much for allowing my class and I to take an amazing tour on the 16- 28 of June. China was a great destination and your tour was a good way to experience it. We got to see so much in such a short amount of time and at an affordable rate. My favorite parts of the included the Great Wall and the beautiful scenery on the Yangtze cruise. I really appreciate all the work put into these tours, it was a great experience. Thanks!

Kelsey

I am writing to thank you for the spectacular ChinaPac tour for Grant MacEwan’s travel program (May 16th – 28th, 2011). China is one of amazing destination which I will never forget! The tour was well organized with excellent accommodations, meals & service throughout. I must admit, I found the tour schedule to be very busy with little time to relax (in some cases it was due to traffic tie ups, especially in Beijing). However, I am grateful that I was able to see & experience the top highlights within the timeframe we had. Also, I found all of the city guides to be very helpful, informative & professional. I especially found our tour guide Tony Hou invaluable on this itinerary as he provided exceptional service. He was very knowledgeable, energetic, entertaining, and always available. Thank you for providing me with a trip of a lifetime.

Shannon M

I want to thank you on behalf of myself and the Travel Program, for the work you and ChinaPac did to ensure we had a great trip. I enjoyed our tour very much and I know it would not be possible if it was not for you and your company. I hope to work with ChinaPac again someday, and will surely recommend you to any future clients. Thank you very much!

Tiffany A

I would like to extend my thanks to yourself and ChinaPac International for supplying the study tour for the GrantMacEwanUniversity. I found the tour to be very enjoyable and educational in both aspects of Chinese culture and history, and as a means of viewing travel as a business. I hope to do business with you and ChinaPac International in the future.

Joshua I 

Just wanted to say thank you foe all you have done. Your skills and ability to plan and arrange tours are an inspiration to me as I am getting into the travel industry. You have really helped make this tour a success. Thank you for all that you have done. We could not have done it without you.

Megan B

I would like to say I am glad we traveled with ChinaPac on our study tour. Our itinerary was good because we got to experience China to the fullest. All of the local guides and our tour guide were excellent. They not only did their best to explain the area, but they also provided us with entertainment and all showed a passion for their jobs, which is very important. So far that I would like to say thank you.

Melissa T

On behalf of the Travel Program I would like to thank you for offering such a fantastic opportunity for our students. The great pricing enabled many students to participate, learn about your product, and experience China. The tour was a great learning experience. From start to finish, it was very well organized, and allowed us to maximize our time and see as much of China as possible. We also appreciated having Tony as our National Guide. His experience and knowledge, especially of Shanghai, was great and he worked very hard to take care of our group. The local guides were also knowledgeable and clearly loved their own cities, which made the experience invaluable. Although we were not the usual demographic for this type of tour, they all went out of their way to make sure that our needs were taken care of. I know the students benefited greatly from this experience, and I am certain that they will make good use of it when they begin their careers. Thank you for your support of our students and our program. I look forward to working with you again in the future.

Carla L 

Date of Review: 6/30/2011
Cindy I wanted to thank you for your part in organizing my amazing trip to China - we had a great time! I also wanted to comment on one of the exceptional tour guides. Lee in Shanghai was outstanding! He was very courteous, friendly, knowledgeable and dedicated to the needs of each of the travelers. I can say with confidence, that each of us on the tour thoroughly enjoyed our time in Shaghai due to Lee's care to detail and ensuring that we were well taken care of. He went above and beyond to make us all feel so very comfortable, as well, did everything to answer our questions and giving us a lot of information about this city. Please extend my utmost satisfaction to his employer in China - I would like to know that his boss knows what a great job he did

George 
Toronto, ON 
Canada


Date of Review: 6/23/2011 
I have been home a few weeks from the awesome trip to China and I want to thank you so much for all your efforts in making it a great trip. I enjoyed all the places we visited and the experiences we had. I think that our guide throughout called Michael Hai was just the best in looking after the group and helping us learn about the culture and traditions of China. Air Canada did provide the gluten free meals that you requested on the overseas flights. Air Canada also gave us credit for the airmiles which was really a bonus for us. A BIG thank you again for making this a successful trip for me.

Gemma L 
Winnipeg , MB 
Canada

Date of Review: 6/23/2011 
Hello Fellow Travellers, I never had the chance to say farewell properly to everybody in our group, but wanted to do so now and thank each and everyone of you for being part of my lifelong dream of taking Krysta and Kurtis to see and experience their ancestry roots in China. Special thanks to Alex Feng for being our national guide throughout this memorable journey, and especially for displaying such enduring patience, knowledge, humour and professionalism in showcasing the best of China. I have returned back to Canada with new insight and enthusiasm to send more visitors there and armed with firsthand experience of historic sights to see, various cuisines from different regions, shopping knowledge, and even practical tips on such things as restroom (particularly bend and squat facilities) etiquette! It was an amazing and memorable trip, as I am sure you will all agree, and I hope that our paths will cross again sometime in the future. Hopefully the new friendships formed will not be lost or forgotten. My motto - Friends are like shoes - you can never have enough of them!. Please keep in touch!

Donella 
Vancouver , BC 
Canada

Date of Review: 6/15/2011 
Thanks to all of your for help with my trip. All of the hotels were very worthy of their five star rating. I would like to commend the tour guides Adam, Carol, Chris of the Paradise boat, and the older lady who escorted us to the Three Gorges airport, for making the trip pleasant and informative. Chris was especially helpful as she personally attended to me when I developed a very swollen hand. She checked on me often, bringing ice pads an or hot pads even though she tended to her other important duties. She seemed to be in charge of the ships entertainment, and all of descriptions of the important landmarks and of the statistics of the dams and locks, just to mention a few. What an employee! She was loved by everyone. I sent a note to the captain about Chris and her sidekick, Yoyo. All in all, the trip was very interesting and educational. I would highly recommend it to anyone.

Jim G 
USA


Date of Review: 6/6/2011 
Dear Fiona, I just wanted to pass on my appreciation for the excellent job our national guide, Michael, did for our Chinapac tour group (May 12-May 27). The hotels, the sights and the local guides were all wonderful as well. However, Michael was responsible for all of us, all of the time and he was always polite, friendly, knowledgeable, and made sure we felt secure and happy. Please pass on to Chinapac's administrative team my estimation that Michael is a valuable employee.

Karen R. 
Thunder Bay, ON 
Canada


Date of Review: 6/2/2011 
Hello Fiona. Just returned from May 12-27 China tour. Our tour was indeed the trip of a lifetime and would love to return some day. The river cruise and Shanghai were the highlights for me. What a pleasure it was to spend 2 weeks with Michael, such a professional and articulate young man who is obviously so very proud of his country. His organizational skills, sense of humour and patience with people who lose track of time is quite remarkable. Loved the trivia, too! I’m sure I speak for all of us on the tour… it was the best time ever!

Heather M. 
Thunder Bay, ON 
Canada


Date of Review: 5/30/2011 
Hello Cindy, We enjoyed Beijing very much indeed, and we thank you for making the experience so enjoyable and seamless for us. The hotel was wonderful, and John and Harry (driver and guide) were amazing.

Thelma and John S. 
Vancouver, BC
Canada


Date of Review: 5/30/2011 
Good Morning Fiona, I just wanted to let you know that the trip to China for Barb Burton, my son Josh and I went exceptionally well. Our experiences were unforgettable. Please accept my sincere thanks for an excellent job on your part. Thanks

Rogers H. 
Dartmouth , NS 
Canada


Date of Review: 5/30/2011 
Hi Fiona. Well here we are back in Canada after a marvellous tour in China!!! We both thoroughly enjoyed the experience, and feel that you and Chinapac do a great job, as does Master Peng You and Michael Hai as guide. Don't worry about the mix-up over the cabin up-grade. It all worked out in the end. We paid to upgrade to the Presidential Suite and absolutely LOVED it. Michael and Peng You were SO helpful in the negotiations to get the upgrade. I don't think I could have done it without them!!!! Thanks for the lovely fruit bowl and the flower basket was such a lovely suprise when we left! I had checked out several other tours to China and there is not any other that offers such a variety of memorable experiences at such an affordable price and with such excellent guides!!! It's the best!!

Carole M. 
Canada

Date of Review: 5/20/2011 
Hi Gina, we can't thank you enough for all of the arrangements you made to make our trip so memorable. It was just the two of us on the Vietnam tour and we feel we were treated royally. The tour guides were all great and all of the flights and the accomodations and meals were top notch… Many thanks and we will definitely recommend Chinapac and you to our friends.

Joanne B 
Canada

Date of Review: 4/26/2011 
I am writing to tell you how absolutely wonderful our tour with ChinaPac (March 19th - April 3rd, 2011) was, starting with the prompt and attentive care provided by Fiona from your Vancouver office. The tour was extremely well organized with excellent service throughout. We also wanted to take this opportunity to tell you just how very fortunate you are to have Tony Hou (Wei Hou) in your employ. He is an invaluable person in the guide industry, especially to ChinaPac of course, and we consider ourselves very fortunate to have had Tony as our guide on our recent trip. As you are aware, others have said in their testimonials that Tony is superb, amongst other things. Truly, that is just one perfect adjective to describe him. The level of service provided by Tony throughout our tour can also be described as exceptional. In our opinions, there's simply no area in which Tony could have improved upon his performance. He was outstanding throughout. I had read some testimonials prior to leaving on our trip, and Tony's name kept coming up. I said to my husband, "I really hope we have Tony for our guide". When we arrived at the airport in Beijing and he said his name was Tony, I nearly grabbed and hugged him right then!! Tony told us at that time, that he would be our guide from that moment on until we said our goodbyes in Shanghai. We were very relieved to hear that as we've heard from others that they had gone through many guides when they have travelled to China (through different companies) and would have much preferred the ChinaPac way. Tony was extremely knowledgeable, well-informed, energetic, entertaining, flexible and always available. My husband and I are very much type A personalities - meaning we are very organized with everything that we do. Needless to say, this is the way Tony is as well. He was always ahead of the game, anticipating all our needs. I had mentioned to him at the very beginning (perhaps in the airport in fact) if there was any chance of seeing panda bears while we were on our trip. He just said, we'll see what we can do. Quite honestly, we didn't think much more about it, as we were kept so wonderfully busy. Then one morning he appears on the bus and tells us we're off to see the pandas at feeding time!! Needless to say, we were more than thrilled. To know that he took that extra step to make that happen really touched us. It was wonderful to see the pandas - we took many, many pictures that day. Thank you Tony.

Brenda and Dave S. 
Westbank, BC 
Canada


Date of Review: 4/26/2011 
Jenny, another reason for writing this recommendation for Tony is to let you and ChinaPac know what also happened to us while we were in Shanghai. On March 31st Dave took ill and deteriorated rapidly in the morning to the point where we felt it was necessary to seek medical treatment immediately. I phoned Tony on his cell, and he immediately made arrangements for one of his associates (Brian) in the office to come to the hotel and pick me and my husband up and then take a taxi to the appropriate downtown hospital, namely the HuashanWorldwideMedicalCenter. Dave was admitted and spent two nights in the hospital during which Tony checked on his progress frequently and visited him in the hospital at least twice a day. Tony also ensured that I was looked after as far as food and getting a ride both to the hospital and back to the hotel at night. If it wasn't Tony, he arranged for Brian to come with me. Brian too is a very pleasant person and also was key in making this ordeal somewhat easier. Thank you Brian. I always felt secure and trusted Tony immensely throughout this time as it was very scary for both Dave and I. Tony was incredible. We'll never be able to thank him for everything he did. As a result of the hospital incident, we missed some touring opportunities in Shanghai. On Sunday, April 3rd, Tony, on his own, made arrangements for the three of us to visit major local sites in the morning, that included the Silk Factory which we both had really wanted to see. Again, another example of him going over and beyond. Our tour was made most memorable and special by our new friend Tony Hou. Thank you Tony for everything you did for Dave and I. We look forward to seeing you in our country sometime soon.We are already looking forward to our next Asian tour with ChinaPac. Thank you Jenny and Tony!!

Brenda and Dave S. 
Westbank, BC 
Canada

Date of Review: 4/21/2011 
Just wanted to drop you a note to say how much I enjoyed my recent 16 day tour to China with ChinaPac. I took my nine year old son for Spring Break and was joined by my brother, his ten year old daughter and older son and we all had an amazing time. My concerns of taking my son on such a trip were soon put to rest after we landed and were greeted by our tour guide, Tony Hou. He quickly got us settled into the hotel and made sure that anything anyone needed was arranged for. This approach and attention to detail was what we ecountered the whole trip. All in all, Tony was the best tour guide that I have ever had and wanted you to know this. He was great! We all learned so much from him about this amazing country; its history, culture, religion and so much more. His attention to every detail left our group with absolutely nothing to worry about and he put everyone at ease with his humour and good natured approach to everything we encountered along our amazing journey. I have already recommended this trip to many people and will continue to do so. Yours truly,

Brent M. 
North Vancouver, BC 
Canada

Date of Review: 4/16/2011 
My name is Lucas and I am from North Vancouver, British Columbia. I am nine years old. My Dad, uncle, and two cousins and I were recently on a ChinaPac tour of China for 16 days from March 19 to April 4, 2011. I am writing you to tell you how awesome our tour guide, Tony was. He gave us so much information about China, its people, religion and beliefs. One thing I really liked about him is that if he didn’t know the answer to one of the many questions, he was truthful and didn’t just make up an answer. He also let my cousin Ashley and I make little announcements to the rest of the group on the bus which I thought was pretty cool. Another thing he did which was great, was help Ashley and I prepare our routine for the talent show on the cruise ship. All in all, Tony was the best tour guide ever! Yours truly,

Lucas M. 
North Vancouver, BC 
Canada


Date of Review: 4/6/2011 
Ni Hao. My husband and I just returned from the most wonderful trip to China with Chinapac. We met our Tour Manager/Guide Frank in Shanghai who was with us for the entire trip plus Kudos to all our city guides at each stop also. All five star hotels were amazing (especially Beijing with the hot toilet) as was the food with a different variety each day. We experienced 2000 year old history that we believed we might never see - Great Wall, Terra Cotta Warriors where we met Mr. Young who discovered them, Temple of Heaven, Three Gorges Dam (largest in the world), Shennong Stream, Forbidden City. We experienced two amazing shows. The last night was our Peking Dinner special and happened to be my husband's birthday. The restaurant had a huge cake for him which everyone got to experience. Everything was first class and with Frank's help, it was the most memorable trip we have ever had. There is just too much to describe in a small paragraph. Thank you Chinapac. Xie Xie!

Nick and Sharyn 
Hastings, ON
Canada

Date of Review: 4/6/2011 
Otis / Cindy, Just back from my amazing Fam trip. Incredible - destination, Itinerary, tour guides, food – Fantastic vacation ever Frank our National guide was the best. He know how to manage situation and give the guest a great experience for China – very knowledgeable Guide. I am now all ready to book your tours better. Thanks you for the opportunity.

Cedric 
Vancouver , BC 
Canada

Date of Review: 4/4/2011 
Hi Cindy, We have returned from our tours of Beijing and Shanghai, and our cruise, and had a wonderful, very special time. I want to thank you and your company for arranging such fantastic guides for us. I want you to know and pass on our A++ rating and the highest compliments and appreciation for Jane in Beijing. She was fabulous, could not have been more accomodating, gracious, enjoyable, knowledgeable and personable. She is a real treasure and a credit to your tour partner in Beijing. She went out of her way to make our three days in Beijing a lifetime memory. When she found out my wife Sue had injured her ankle the week before we left, she was always there to hold Sue's arm or give her assistance. She added extras to the tour like a tea ceremony and being flexible with destinations. I cannot compliment her enough. She is an outstanding guide and person. We felt comfortable suggesting she stay in our home if she came to San Francicso in the future. Please pass on our praise for her and her professionalism to her and her organization/boss. The next time we go to Asia we will definately use ChinaPac, and will recommend it to to our friends. Personal regards to you,

Tony 
San Francisco , CA 
USA


Date of Review: 4/4/2011 
Hi Cindy, (Shanghai private city tour) I also want to give high praises to our guide Ching in Shanghai, but wanted to do it in a separate email. She too was very personable and very flexible. She quickly picked up the kind of things we enjoyed, for example, said "I can tell you are museum people" and suggested we spend extra time in the Shanaghai museum of art. She was right--we loved it. When she found out we could spend an extra day in Shanghai because the cruise ship was not going to Japan, she arranged to take us to one of the water towns--a highlight of the tour. She went out of her way to be accommodating--if we wanted to spend more time at one place, she found a way to fit it in. Ching is a charming young lady who was an excellant guide, who was able to make our three days in Shanghai a memorable experience. I also want to thank the drivers in Beijing and Shanghai, who kept us safe in some heavy and frenetic traffic. Please keep me on your email list for future tours in Asia. We loved the personal nature of what you arranged. By the way, the Hilton hotel in Beijing was fabulous, one of the best we have ever stayed in. Sincerely,

Tony 
San Francisco , CA 
USA


Date of Review: 3/24/2011 
Greetings from Margaret and Roland( the wheelchair guy with sanjeys tour) from Canada.This letter comes a little bit late, but we both have been battling a flu and colds or the past few weeks and we are just getting back into our normal routine.Margaret and I want to thank you for the way you and your associates managed the trip to China. You thought af every little detail and there were no slipups. Everything went 100%! You should be very proud of the way you and your coworkers were arranging every little detail. We were on bus A and cannot give enough praise to Alex how he was looking after everybody and especially after Margaret and myself. We both cannot praise him high enough. He really made the trip a wonderful and worryless experience for both of us.He has such a thorough knowledge of his own city as well as the whole country and can also explain everything, like history, people, development,etc., that the trip with him was quite a learning experience and we learned to love your country and admired its progress. Make sure you keep him with your company, I am positive he will always be a great assett for your team. This goes also for Tony, whose help and guidance we will not forget. With best regards and fond memories and again thank you

Roland and Margaret 
Canada


Date of Review: 3/22/2011 
Wendy and I would like to take the opportunity to thank those individuals at China Pac International that made our China trip so excellent and memorable. A special thanks to the four excellent guides that made sure every accommodation was made and ensured our safety during the period we spent with each individual, they are: Mike – Shanghai. Chin – Guilin/Yangshuo. Tom – Xian. Chen – Beijing. We could not have asked for four better individuals. Regards

Lou and Wendy 
Canada

Date of Review: 3/10/2011 
My wife and I went on an organized tour with Chinapac last year (16 days Yangtze River), and are still bragging about the excellent and professional service we enjoyed from Chinapac, beginning with the preparation of documents, and until we arrived home. The guides were first class, and I recommend your service to anybody who is looking for a hasselfree, but active vacation.

Isbrand 
Delta , BC 
Canada


Date of Review: 12/13/2010 
Ni Hao Cindy, On behalf of my group, I wanted to say a big XIE, XIE. We all had a great time, enjoying the company of others, the sites, shopping, not to mention the hotels and food, which were all exceptional. The city guides were good, sharing their knowledge of their country and city with us, as well as the "dos and don'ts", but I must admit that Alex, our Shanghai guide, is outstanding. Not many guides would offer to spend a day off with tourists (our free day), arranging for bus transportation and escorting us on the Maglev Train and to the CityMuseum. Experiencing the high speed Maglev Train certainly was a highlight - top speed 431 km/hr! (You may not be aware that there was an architect, as well as an engineer within my group.) I probably mentioned that Alex was my Shanghai guide when on a previous Chinapac tour. (I just checked the date; it was March/07.) He is a great asset to Chinapac. Since my return last week, clients and friends have been asking about the trip, particularly the food, which seems to be one of their hesitations in travelling to China. When I've responded saying that it was fantastic, they are surprised; people have no idea of all the delicious dishes put before us. I have some educating to do. Now it's back to reality and the preparation for Christmas. Xie, xie for all your help, both before and during the trip,

Bobbie 
Vancouver , BC 
Canada

Date of Review: 12/7/2010 
This letter is being written as a reference letter for Mr. Michael Hai who we had the pleasure of having as a guide in China–starting October 4 for 23 days with Chinapac. I must apologize for the delay in writing this but on our return found myself to be very busy with work etc. I work in the travel industry myself and was so impressed with the talents mentioned below that I felt I had to write this letter about this young man. Michael has an excellent command of the English language and demonstrated a wonderful ability to work with both younger and older customers. He was very knowledgeable about China, its history, both past and current, the people, and special things about the country that are not always apparent to the tourist clientele. He demonstrated a good relationship with the hotel staff at each hotel to make our journey fun and comfortable. He was always cognizant of where the group was at all times and waited for those experiencing problems with mobility. I also noted a good sense of humor, which is very important for those in the hospitality industry. You chose a wonderful person to make our trip perfect and I thank you for this. I hope that either myself, or staff in our office will be doing business with you in the future. Regards,

Joan M. (Service Guaranteed Travel) 
Kingston , ON 
Canada


Date of Review: 12/2/2010 
Hi Jacquie, I followed up with Vicki and she loved every minute of her trip to China. The hotel, guides, food and people exceeded her expectations. She was delighted with the panda breeding center and knowledgable staff. She asked me to thank you for your assistance in planning this wonderful trip. Until next time…

Linda (Expedia CruiseShipCenters) 
Langley , BC 
Canada


Date of Review: 11/29/2010 
I must say I knew very little about Chinapac prior to booking this package with your company: I was more familiar with several other European companies that I use in my specialty for small ship cruising, mostly in Europe and Egypt. So it was with a little trepidation that we booked onto this tour along with a couple of clients. However our wonderful experience with your company in China certainly makes it very easy for me to recommend Chinapac to other clients - and agent colleagues - interested in Asia. My wife, Debbie, and I, from AlmonTravel wanted to let you know how much we enjoyed Chinapac's version of the wonderful China tour we recently returned from. Our guide -- and fantastic mother hen ;-) - Cecilia, was a wonderful down to earth person to have in charge of our group: she was able to adapt to the kidding around of several members of our group and kept us both under control and well-informed. She coordinated things just about perfectly: when we finished a walking tour, there was a bus or a van right there waiting for us. And she was incredibly accommodating, being available for any of us who had problems, large or small: in the hurry of finalizing business at home, I had forgotten to authorize use of credit cards in Asia- she helped me to get that accomplished so that I would have no problems purchasing things abroad. I know that I speak for everyone when I say that we were very appreciative of her time with us!

Danny Almon (Almon Travel) 
Halifax , NS 
Canada

Date of Review: 11/27/2010 
It's been two weeks since our return from China and we are still talking about that wonderful trip. The most enjoyable part was meeting with Tony, our guide. Talk about a worry free vacation. He took care of us as if we were his family. We never had to worry about anything: room keys to hotels, luggage, boarding pass for plane trips, it was ready for us before we got there. The bus was always there waiting for us, no waiting in line to get tickets for museums or tourist sites, everything was taken care of by our guide. Tony is the most organized guide we have ever met and it shows that he loves his job and the people in his care. We had to readjust to being on our own after he left us at the airport in Beijing for our return to Canada! People get spoiled easily.... What we also appreciated was his love for his country, his knowledge about every site we visited, his mastering of the English language, responding to all our questions, all our resquests, never impatient, always there for us. Being in a country like China for the first time is a bit unsettling for a visitor and out of our comfort zone. He made it easy and his presence was so reassuring. We felt safe with him. You have one of the greatest guide in China working with you and thank you for letting him accompany us, he made that trip even more memorable!

Gaston & Anne 
Laval , QC 
Canada


Date of Review: 11/26/2010 
Hi Jenny, we have been home for two weeks and wanted to let you know what a fantastic trip this was. My husband and I travel a lot and have never been on a trip that was so well organized and so perfect in every way. We were delighted with the hotels, the tours, our exposure to the Chinese culture, and especially our tour guide Tony. He is the best we have ever had anywhere. He was caring, attentive, patient, and shared his love of China with us. He taught us Chinese phrases, gave us insights into the daily life and beliefs of the Chinese people and gave us some experiences that were more than the regular tourist things. For example, in Beijing we did exercises in the park along with the Chinese people and also we participated in singing with a group of Chinese people. We all became quite emotional and it is an experience we will never forget. We want to thank all of you for a superb experience. Thanks,

Francine & Edward 
Montreal , QC 
Canada


Date of Review: 11/26/2010 
Dear Jenny, I am writing to tell you how absolutely wonderful our tour with ChinaPac (Oct 27-Nov11) was. The tour was extremely well organized with excellent service from Otis of ChinaPac. The hotels were beautiful and top quality and the food was good - only at the Garden Hotel in Suzhou (which was lovely) did we find the food, even for breakfast, to be not to our taste. The beds in some of the hotels: The Garden Hotel and on the Century Diamond in particular, were much too hard for North American tourists, but they tried with limited success to improve them by adding some padding. The Century Diamond was a lovely boat. The local guides, Michael in Beijing in particular, were very well informed and helpful. Our tour was made most memorable and special by our superb guide, Tony Ho. He was knowledgeable, well-informed, energetic, entertaining, flexible and always available. Tony was very well organized and was always ahead of the game by anticipating all our needs. He took excellent care of us, pointing out the best bathrooms, making sure that we knew where to go (and how and where to rejoin the group) if we left the group for a bit, and catering to our allergies and dietary restrictions. He always walked around at meal times to make sure that we knew what each dish was, and to tell us whether it was safe to eat, depending on our particular dietary needs. Tony always made sure that there was an ample selection of dishes for our particular tastes and dietary requirements: I did not eat meat or shellfish and there were always extra vegetarian dishes and at least 1or 2 fish dishes. We arrived to Shanghai a day or so earlier than the rest of the group and upon check-in at the Radisson New World Hotel, there was a message from Tony welcoming us to Shanghai with his cell phone number should we need him, and a follow-up call from him that evening with suggestions of how to spend our extra day in Shanghai, and with explicit directions where and when to meet the group. Tony loves his country and his hometown of Shanghai and this comes across in everything that he does and says. He has an excellent command of the English language and was therefore able to answer our many questions and give us a thorough understanding of the history, geography, architecture and special nuances of a very complex and wonderful country and culture. We are so fortunate to have had Tony as our guide and to have been on your excellent tour of China. I would also like to add that Alex, the leader of the other group, was very helpful and knowledgeable as well. We would be delighted to recommend ChinaPac and Tony Ho to any traveller. Thank you,

Judy & David 
London, ON 
Canada


Date of Review: 11/26/2010 
My partner, Judy, and I have recently returned from a wonderful trip to China. Our guide was Tony Ho (i.e., Hou Wei). Tony was tireless in taking care of all the travelers in our Sea Courses group. We could not have asked for a more enthusiastic and knowledgeable guide. Tony's love of life and love for his homeland was infectious. As a result, Judy and my travel experience was amazing and we both have a fond place in our hearts for Tony and "his China". PS: There is no doubt in our minds that Tony is the #1 tour guide in all of China and possibly the whole world!!! Sincerely

Robert 
Dallas , TX 
USA


Date of Review: 11/26/2010 
Dear Jacquie: Firstly, let me thank you for helping me change my return flight home. I had a death in the family and needed to get home for my kids. The tour was a wonderful success and all the arrangements were great. The guides with in Vietnam, Cambodia and Laos were all great, particularly "Khai" in Vietnam. All the clients enjoyed the trip and the accommodations were also very good. Thank you for all your help with this tour, I really appreciate your service, and if I am doing any China bookings I will certainly contact you. Next year I am doing a tour to Turkey, and the following year to Africa so I won't be doing any groups with you, but will be happy doing individual bookings, particularly China and SouthEast Asia with you. Again, thanks for all your help and patience. Sincerely,

Judi 
Victoria , BC 
Canada


Date of Review: 11/25/2010 
Gina, Just to let you know – we just got back from China. We all had a great time. There were no issues with our hotels or our flights and our Beijing guide “Snow” as well as our Guilin guide – Mr. Lee were fantastic. Weather was great – it was cold however in Beijing and the air quality in Xian was not the greatest. At the end of the Tang Dynasty Singing and Dancing Show in Xian – they lowered a banner welcoming the ChinaPac Canada Tour group. Thanks for all your help for a great vacation.

Darrell 
Bedford , NS 
Canada


Date of Review: 11/23/2010 
Dear John, I just would like to let you know my experiences on this trip. I left with concerns regarding my food restrictions, and my ignorance of the chinese language. However I had no need to worry this trip far surpassed all my expectations. From arrival in Shanghai to departure from Beijing we(my sister and I) were looked after perfectly and by day 2 I stopped worrying about food just knowing Tony would look after everything. Tony Ho is a superb guide, looking after every little problem very calmly, always there ahead of a question. His knowledge of the country and his ability to articulate that knowledge in English is first class. Also his positive energy and sense of humour made the adventure a delight. I almost began to believe the perfect weather had been arranged by him! So as you can see I have only words of approval for China, the arrangements(hotels, buses, ship, plane trips etc) and our guide Tony Ho all deserve superlatives, a 10 + Thank you so very much. You are welcome to use any comments in your promotional materials. I have been singing your praises to all my colleagues and friends

Alisa 
Toronto, ON 
Canada


Date of Review: 11/23/2010 
My husband and I recently returned from a trip to China hosted by ChinaPac. The trip was part of a SeaCourses tour from October 27 – November 11, 2010. We travelled through several cities in China and took a riverboat cruise through the Three Gorges Damn. The trip was packed full of both educational and touring experiences. Our tour guide throughout the trip was Tony Ho with the assistance of Alex. Before going to China, we were somewhat intimidated by the culture, the language and the food. We did our homework and tried our best to read about your country so that we would be prepared for what we might experience. We arrived in PudongAirport feeling exhausted after a 12 hour flight, a bit nervous, yet very excited. Then we met Tony and Alex and from that point on we were treated to a first class experience that surpassed all of our expectations. Tony is a true professional. He guided us through 15 days of the most incredible journey - and he did it seamlessly. He worked tirelessly to ensure that all of our needs were met at all times. He taught us about the Chinese culture in a way that was both educational and entertaining. He has a superior knowledge of Chinese history and customs and can relate to the traditions and culture of the Western world. He was, at all times, friendly yet professional. He treated everyone on the tour equally, was organized and efficient, and made us feel safe at all times. He has a sense of humor and we looked forward to getting up every morning to find out what he had in store for us on our tour. We have travelled extensively through Europe, the USA and the Caribbean, but have never encountered a tour guide that can match the standard set by Tony. While he was our primary guide, his colleague, Alex was equally proficient, professional, knowledgeable and engaging. Together they are a formidable team and I don’t think you could find a better pair of professional tour guides anywhere. Tony and Alex are true assets to your company, and they are deserving of both praise and recognition for their superior work ethic and abilities. Sincerely,

Janice and David 
NL 
Canada


Date of Review: 11/21/2010 
Dear Mr Jiang, We have just returned to Canada following our amazing travels in China, and wanted to extend our appreciation to your company for providing us with the trip of a lifetime. We learned so much about China and had such fun doing it. It truly was a remarkable experience. We had the pleasure of being part of "Group #1, Red Bus" and stayed with our guide Tony Ho (like "sticky rice") throughout. He made us all fall in love with China, and made every day fascinating and hassle-free from start-to-end. We were impressed by how every detail was planned out in advance, and how smoothly the travel within China went (given our many modes of transportation- air, bus and cruise) Our hotel accommodation was first class, and the hotel food exceptional. Of course, some of the "local flavour dinners" took some adjusting to, and was all part of the fun. (On the other hand, we were not sad to leave behind the "Happy Rooms" of China.) Over the years, we have travelled to many parts of the world, but we were first-timers coming to China. We will now certainly recommend China to our friends and family as a great travel destination. As we share our photos and stories with them, we remark on Tony's great knowledge of his country and his friendly, funny and energetic personality. We can only hope that they would have as wonderful a guide as we did. Thank-you and congratulations to your outstanding company, and especially to Tony, for a job so well done. With Kind Regards,

Bob & Janet 
Edmonton , AB 
Canada

Date of Review: 11/21/2010 
I would like to take this time to send in an evaluation of the highest magnitude for Tony. I am not usually given to hyperbole but in this instance I feel compelled to reward Tony with an outstanding evaluation. He combined all the aspects of a good guide into one person and specifically he was very knowledgeable, he was extremely well organized, he knew how to do with people very well and that includes not only the tourists (ourselves) but with all of the local Chinese people to whom we would come into contact. Above all Tony made sure we all had a good time and he himself knew how to have a good sense of humour and to keep everyone else upbeat. There were briefings frequently – and this was not overdone but it kept everyone in line. I was particularly happy that no aspect of the trip was commandeered by one or more of the tourists who either couldn’t get organized and made everyone else wait or from a tourist who would be shouting out suggestions of what to do and how to do it. Believe you me there were many tourists in our group who would ordinarily do this but Tony was so far ahead of them in his plans that they knew that it was best just to listen and pay attention. It was particularly appreciated to have all of the bags and airline tickets all taken care of before we even reached our destinations. Tony and Alex made a particularly cooperative tandem and were able to coordinate both groups in our tour very well. I have been on a very large number of tours and Tony was the best guide that I have had. I would recommend that anyone going on a China pac tour should seek to have him as their guide.

Ernest 
Edmonton , AB 
Canada


Date of Review: 11/20/2010 
Hello Jenny, My wife and I, along with four friends, have just returned from a trip to China arranged by Seacourses and run by Chinapac. This was probably the best travel experience we have ever had, due in no small part to our tour guide, Tony. We have cruised the Mediterranean, toured Europe by bus, visited the Greek islands and travelled extensively on our own. Tony set a standard for guides that we have never experienced before and will be the yardstick we use to judge in the future. China has so much to offer but can be intimidating to a westerner because of its size, complexity and of course the language barrier. As soon as we arrived at the Pudong airport Tony and his colleague Alex seamlessly guided us onto the Maglev train to begin our adventure. At every step of the journey our needs were looked after and it rapidly became apparent we would be free to absorb the wonders of China with none of the anxiety that can be associated with travelling in an unknown land. Tony's knowledge was extensive and his enthusiasm infectious. His organizational skills were on display on a daily basis and we were completely relaxed under his guidance. He allowed us to enjoy the different kind of amazing that this tour offered us every day in differing settings. While not our primary guide, Tony's colleague Alex was also a pleasure to meet and travel with. He often guided our "partners" when our schedules split us up and they again experienced a very high level of knowledge, enthusiasm and professionalism. My friends and I expect that it will take time to fully absorb and appreciate this experience. China's history, geography and people are truly fascinating. We have all said that this was the most amazing trip of our lives, one we will talk about for years to come. Tony helped us experience a wonderful place and for that we are truly thankful. XIE XIE !

Danny & Moya 
NL 
Canada


Date of Review: 11/18/2010 
Dear Jenny, I would like to share with you and Cindy what a wonderful trip we had in china oct.9 to oct. 24. Everything was well planned, the food was good, the hotels most comfortable. But what made my trip spectacular was our guide Tony Ho. He was most amazing throughout the whole journey, intelligent, witty, and the most caring person one could wish for. Please pass that on to his superiors. And please mention that he went well beyond the call of duty to ensure that everyone was happy and contented at all times. What a loving and kind person. Again thanks for such a well planned trip. I really enjoyed China and learned a lot about the culture and the country. I hope to travel again in the future. Thanks to Cindy for all the organizing she did for me

Yvette 
Vancouver , BC 
Canada

Date of Review: 11/13/2010 
Hi Cindy We just got back today and had a wonderful trip! This was mainly due to the fantastic job that Cecilia (Yang Chen) did. What a great tour guide and very knowledgeable! She was there and answered all the questions the people had in the group and went beyond the call of duty helping people with the little things and also with bartering for things for the people that did not feel comfortable doing so. She was punctual and we never had to wait. Once we hit Shanghai you could tell that she loved her city and the enthusiasm for the touring was excellent. As far as the local guides go Rene was wonderful in Beijing especially being the first place we were at,. We were met at the airport with a smiling face and a cheery disposition! Our tour in Beijing was fun and exciting and very informative. Rene was enthusiastic about showing us everything there was in Beijing. Between Rene and Cecilia the communication was excellent! they complimented each other. Anne was another one that did a great job! All the tour guides were very knowledgeable. Thanks again

Linda 
Edmonton , AB 
Canada


Date of Review: 11/13/2010 
Hi Jacqueline: We just returned from our holiday in China and just wanted to let you know that we enjoyed the trip so much. I was very impressed with how organized it was and our tour guides Renee and Cecilia were just top notch. The hotels and restaurants were excellent! I'll definitely be recommending the Chinapac trips to my clients. Tks again.

Annette 
Abbotsford , BC 
Canada


Date of Review: 11/8/2010 
My wife and I were part of the above noted tour arranged by your firm with the assistance of Cindy Liam. I wanted to comment that we were very pleased with the China tour. The itinerary was excellent. The professional tour guide services by Mr. Tony Ho in China were exemplary. He was informative, always enthusiastic, had a good sense of humour, and was proud of the history and the accomplishments of his country. Above all he was sensitive to the individual needs of each member in our group and ensured that everyone was looked after and provided with the attention necessary. He constantly checked to ensure that everyone was engaged, that we knew what to expect, what to do, and that the pace was suitable for everyone. We recognized that to be with a group for two weeks and to keep everyone happy requires a very demanding skill set, which Tony Ho has. He is a credit to your company. We will continue to recommend Chinapac to friends and acquaintances for the excellent quality of your services.

Brian and Waltraud 
Toronto, ON 
Canada

Date of Review: 11/7/2010 
Dear Jenny, I have to share with you just how wonderful my trip to China was. (Oct. 9 to Oct. 24). What made it so spectacular was our guide, Tony. He is utterly amazing. He loves his country and particularly his home city Shanghai and loves to share this with his clients. He dearly wants each and everyone of us to have a great time, not only get to know China but love China! Tony went well beyond the call of duty making sure that each person's needs and expectations were met. His English is excellent. He has a great sense of humour and is very knowledgeable about the history,culture, people, food, geography, infrastructure and all other aspects of his country. I am a vegetarian and Tony made sure that there was adequate special foods served to me at all meals. His kindness and consideration for each of us was always utmost in his actions. I can't say enough about this special young man. I thought last year's trip was good with China Pac but this one surpasses it just because of this guide. Thank you very much for arranging that Tony be our leader. Most sincerely,

Mary Ann 
White Rock, BC 
Canada


Date of Review: 11/2/2010 
Scott from World Wide Central in Waterloo, Ontario recommended the above tour & we are most pleased with all aspects. I also wish to make a special commendation to ALEX our tour guide in China.He was the best we have ever experienced . Alex was most knowledgeable, personable and spoke English clearly. He managed to keep the group on time in a positive fashion with a good sense of humour.There was also a second bus that toured with us under the Guiding of Tony. He was also very good from our brief involvement with him. Alex & Tony worked well together as a team. Please pass on our compliments to Alex.

Lynda & Grant 
Canada


Date of Review: 11/2/2010 
This letter is to compliment the following members of your staff and associates, not necessarily in the order of importance: Jacqueline Jing; John Jian - Shanghai office; Tony - the tour guide in China; Katie Li - your associate in Chongqing, Inbound Dept. of Chongqing Huifenf International; Danny - Katie Li's husband; I apologize if there are others who I neglected to mentioned, but were involved ub assisting my wife Donna and me through a very difficult time in China during which my wife Donna fell during the Yangtze River portion of our excursion, fractured her hip and required assistance to accomplish the following: The accident happened near Fengdu who took X-rays, diagnosed the hip fracture which they could not remedy so we were transported by ambulance to Chongqing for a hip replacement operation. After recouperation, air flights were arranged to bring us home to Vancouver, then transported by ambulance to the Eagle Ridge Hospital on Oct. 28/10 (YVR time). I know it may sound simple in my brief one paragraph description of events, but I know that an awfully lot of time and effore were expended, especially by John Jiang in Shanghai and Jacqueline in Vancouver. I know that the arranging of the ambulance transfer from YVR to the EagleRidgeHospital required a great deal of time, effort and perseverance by Jacqueline. John Jiang helped me immencely both by taking care of so many things and helped me emotionally by giving me assurance that he would help us get home. Words are inadequate to describe our gratitude. Yours truly,

Clayton and Donna 
Port Moody, BC 
Canada


Date of Review: 11/1/2010 
Thank-you for making our trip to China such a wonderful experience. Your knowledge is astounding! What shone through was your love for the work you do and the pride you take in your country and home city of Shanghai. When one tour member broke her hip, you managed the incident with great professionalism. You made sure that the rest of the group was looked after and in the capable hands of Alex, when you went to the hospital with the injured lady. You also kept us informed as to her progress, which was greatly appreciated. I wish you all the best, as does Vern. Please also pass along our thanks to Alex. Vern has labeled you and Alex The Dream Team.

Wendy 
Canada

Date of Review: 11/1/2010 
Hi Jenny, My husband and I enjoyed our tour of China very much. It was very comprehensive and informative. Tony was an excellent guide and made sure we were all well taken care of. Chinapac is lucky to have such a conscientious and competent employee. Sincerely,

Nancy 
Vancouver , BC 
Canada

Date of Review: 10/29/2010 
Hello Jenny, I just want you to know that this tour exceeded all expectations. Although it was an exhausting trip, there weren’t any of the excursions that I would have wanted to miss. The choices of hotels we stayed at were outstanding. The many wonderful places we visited only made us want to see more. Our day at Expo was a disappointment, through no fault of Chinapac. There were simply far too many folks on site the day we were there, and we were not able to get into ANY pavilions except for the Canadian one. Tony was an extraordinary guide. His love of and pride in his country was evident. He is extremely knowledgeable about every aspect of the history and geography of China. He took care of every little detail that helped to make each member on the tour feel comfortable and safe at all times. When we were comfortably installed in our hotel rooms after an exhausting day of touring, Tony was still actively following up on individual requests from members of our group, and completing the preparations for the following day. Sometimes it seemed he never had time to sleep! You are indeed fortunate to have this remarkable man in your employ.

Grace 
Canada


Date of Review: 10/28/2010 
Comments: Just returned from a fabulous 2 week trip to China including the Yangtze River with Alex as our guide. Together with Tony, (the quide of the other group), they made our trip most enjoyable with their knowledge of and pride in their country, their ability to manouver us through and around crowded tourist sites, Expo, and airports,as well as looking after every logistical detail. Their humour and zest for travelling was infectious. I came away with a very new impression of China and the gains made within the past 20 years. This was certainly one of my most memorable experiences. Thanks again Alex

Carol 
ON


Date of Review: 10/28/2010 
Fiona We just got back from China on Sunday. We had an awesome trip. Everything was very well organized and Alex was a great tour guide and so were all the local guides, especially Mary on the Yangtze River cruise. Thanks

Chitra 
Edmonton , AB 
Canada


Date of Review: 10/26/2010 
Hi Cindy, We just returned from our tour. It was fabulous. The tour was loaded with sightseeing and activities, the hotels were first class, and everything was so well organized. And, of course, I can't say enough about our tour guide "Tony", who was absolutely the best. He has a great command of the English language, a sense of humor, took a personal and caring interest in everyone in the group, and is extremely passionate about his country and his job. Although "Alex" led the other half of our group, I was equally impressed by his capabilities. I have already spread the word to friends and acquaintances to visit China and to definitely book with Chinapac.

Irene 
Canada


Date of Review: 10/23/2010 
Hi Fiona, Just to let you know that we have received our passports yesterday. We are now ready to enjoy our trip to Bejing. We want to thank you for your good and courteous service. We will not hesitate to recommand ChinaPac. Best regards,

Claudette 
Canada


Date of Review: 10/8/2010 
I just returned from 16 days Yangtze River tour in China and want to say my family and I enjoyed the tour very much. It is a good value for the sevices we got during this tour. We especially appreciate the help of our tour guide Alex Feng who went beyond and above his call of duty to ensure that we had a smooth and enjoyable trip in China. He made all the differences for the time we spent during this trip. I would highly recommend anyone who wants to go to China to choose Chinapac

Anne 
Oakville, ON 
Canada


Date of Review: 8/11/2010 
Hi Cindy, We just got back from Paris Monday night and we had a GREAT time! Thanks so much for all your help booking this trip for us. It worked out perfectly. The hotel was excellent. The staff were very friendly, the room was very clean and comfy, breakfast was always good and it was in a very convenient location. We were really happy with everything and had an unforgettable experience. Thanks again!

Bonnie and Steve 
Vancouver , BC 
Canada

Date of Review: 7/27/2010 
Just a quick note to say how wonderful the trip was to China. I am recommending the trip to everyone a speak to. Just wanted to let you know what a wonderful tour guide Alex was. He went above and beyond the call of duty on a number of occasions. His knowledge, and the way he presented it was super. His pride in his country came through as well. I hope you pass this information onto the appropriate people. Thanks.

Linda 
Thunder Bay , ON 
Canada

Date of Review: 7/13/2010 
Dear John, Thank you so much for your kindness and hospitality. We appreciate all you did for us. We will remember the special dishes that you ordered for us at the JadeGarden. It was a delicious meal. Thank you for taking time to show us around Expo, it is much appreciated. Without your help we would be lost, as the place is so huge. Thank you for showing us how to use the Subway, and also for providing a cell phone, as it gave us confidence to be adventurous, knowing that you would be available if we were lost. We appreciated all the tips you and Barbara gave us. Going on a week day was definitely less busy, and going a bit later, and starting at Madong Road entrance we avoided all the line ups. By, knowing how to use the subway, we were able to stay later, and appreciate the lights of Expo, which were beautiful. Also, the line ups were shorter, and we basically walked into the Canada and Brazil pavilions. (we did 12 Pavillions on Monday, in section B and C.). On Tuesday we did Section D and E , this section was very interesting. The Expo museum and Pavillion of Footprints were good.(They were big pavilions, and only 5-10min line up).

Llew and Joanna 
Vancouver , BC 
Canada


Date of Review: 7/9/2010 
Hello Fiona, We returned to Canada, about 10 days ago, at the end of the Yangtze Tour (with Peng You from Thunder Bay). Our international guide, Alex was excellent. Thank you very much! And thanks very much for all your assistance along the way, Fiona. It truly was an exceptionally good tour, very well organized, planned, and delivered! I am very happy to have gone. I will never forget my time in China!

Scott 
Thunder Bay , ON 
Canada


Date of Review: 6/14/2010 
The trip we took with you was fabulous! The guides were terrific and the sights beyond belief. One could NEVER do this trip without a tour, as the driving is insane! People and cars everywhere in Beijing and Shanghai and they all want to be where the other guy is...but despite the use of car horns, the drivers remain very calm! The hotels were very nice and modern and the food was very good, although after 2 weeks, we were happy to reclaim American fare. Needless to say the Great Wall, The Forbidden City, The Terra Cotta Warriors and Guilin were beyond belief! We were very pleased with all aspects of our tour with ChinaPac...Cindy Liao (of the famous Liao Dynasty, I presume...900-1000 A.D.) made things go very smoothly, especially when we through her a curve with adding on 3 days at the Beijing Hotel at the last minute. Thank you both for a memorable and smooth experience! We will talk ChinaPac up to all of our friends!

Paulette 
Brecksville , OH 
USA


Date of Review: 5/31/2010 
Hi Fiona, Elaine Clifford and myself have just returned Mon. the 24 th. from our "14 Day Best of the Yangtze Special" trip, and I want to sat how much we appreciated the trip and the very special people you have working in China. My friend Elaine was ill in Xian and I can't say enough about the young woman we had as a guide there, May was so good to us, and looked after us so well. All the people were so good, and the trip was run so well, I would recommend your trips most highly! Thank you for your help with our visas before, and again your guides in China are very special folks!!

Sharon 
London, ON 
Canada


Date of Review: 5/27/2010 
Hi Cindy, We enjoyed our Beijing tour very much.Our tour guide Henry Liu really made the tour first rate. He was so helpful and informative. The hotel was wonderful and more than our expectations. The restraunts and meals were really good. The itinerary was super with lots to see and do.Again everybody enjoyed Henry so very much. He is a top rate tour guide. We will highly recommend your company and tours Thanks again,

Paul & Edna 
Delacour , BC 
Canada


Date of Review: 5/27/2010 
We have just returned from the 14 Day China and Yangtze tour. What a fabulous trip we had!!! We were met in Beijing by a wonderful, young national guide, Cecilia, who traveled the entire trip with us. In each city we had fine local guides who took us to the highlights in their areas. The accommodations, meals, tours and staff were exceptional. The journey on the Yangtze aboard the East King was highlighted by the scenery and tours on shore, of course, but also by the delightful crew who entertained us in the evenings. It was a relaxing few days in the midst of a busy and varied itinerary. This tour covers everything and more, that a first time visitor to China would like to see. Highly recommend it!

Wendy & Michael 
Vernon , BC 
Canada


Date of Review: 5/19/2010 
Hi Jacquie…here is the note I promised you about the trip to Bali you booked for my husband Paul and myself. We were extremely happy with the service you provided. Thanks so much for answering all my questions so quickly and for handling our reservations in such a professional manner. I would be very happy to use you for any future Asia bookings. We really enjoyed China Airlines, and everyone we spoke to in Bali who used them felt the same. Everything went on time and the flight crew were wonderful. Even the ground crew were so nice, standing beside the plane waving goodbye as the plane backed out from the gate. Very impressive. The tours that were arranged through Panorama were great. My only complaint was that we had a couple of problems with the hotel reservation and it was due to Panorama, so I wasn’t too impressed with this part of their service. The situations got resolved but only thanks to the hotel being able to accommodate us at the last minute. It could have been very bad. The Aston Bali is wonderful and I would highly recommend it to your clients. Thanks again for all your hard work…we really appreciated it.

Barbara (Metronome Tours) 
Picton , ON 
Canada


Date of Review: 5/18/2010 
Hi Jackie: My husband and I just returned from China on May 14, 2010 and I wanted to tell you how very much we enjoyed the tour. In fact the whole thing went without a hitch and the guides along the way were excellent. In fact the two national guides did a wonderful job. Everyday was a new adventure and when people ask what was my favourite place, I'm hard pressed to find one place. The accommodations were truly 5-star, the restaurants were palatial, and the food beautifuly served. Our baggage was carefully taken care of so that we would arrive at the various airports only an hour ahead and be presented with our boarding cards - no hassles! Value for money was incredible, we would have expected to pay double. This will not be our last trip with Chinapak. If anyone has any questions please e-mail

Pam & Chris 
Nanaimo , BC 
Canada


Date of Review: 5/13/2010 
Hi Sandy here we are back from our Peking tour everything went wonderful you did a great job and we are very grateful for all you did on organazing the whole stay in Beijing, Nina the tour guide and George the driver in Beijing were two of the best in the bussiness of hospitality with a great knowledge of all the China region and sites, we became good friends and we laugh a lot.

Jose & Irma 
Orangeville, ON 
Canada


Date of Review: 5/11/2010 
Hi Jacquie, We just completed our 17 day Grand China tour plus the extra day at Shanghai Expo. It was a FABULOUS trip!! The tour guides and drivers in each location were wonderful: on-time, personable, and knowledgeable. The guides spoke excellent English. It was especially good to have local guides because they would suggest some timing changes and it made it much easier/better to do the activity. For example, in Chongqing, the guide suggested we do Dazu first and then the Zoo and in Shanghai, the tour guide suggested we do Suzhou on the Friday and then tour Shanghai on Saturday. In both cases we were able to have less traffic congestion. The activities we did were awesome. The variety of sites/activities as well as the pace were just perfect. Chinapac was recommended to me and I have been extremely pleased. I am recommending the Grand China tour and Chinapac to my colleagues and friends. Thanks again for all of the organization.

Marie and Ken 
Calgay , AB 
Canada


Date of Review: 5/10/2010 
My wife and I have just returned and would recommend this kind of a trip to first timers to China or visitors planning a short but varied tour of China. Not knowing what exactly to expect when we went, we came away with an eyeopening glimpse of a vibrant and changing society of a country firmly and surely ensconced in its position in the 21st century. Our one regret; we wish we had more time when we were in Shanghai to visit the various shops in Huai Hai and Nanjing Roads. We realise this kind of tour may not lend itself to this, as it is to expose the sights and sounds of China to the traveller. To this end, it succeeded wonderfully. Not only was your front end person in Vancouver (Jackie) helpful, we were lucky to encounter a young man with exceptional organizational skills .Your chief tour guide, Alex, who coordinated on the ground our whole tour, was very knowledgeable and up to date. Indeed, all the local tour guides were very friendly and knowledgeable. The accommodations were first class and the tour bus drivers were very professional and excellent drivers. The Yangtze cruise was very, very nice.

Dr. Ken 
Vancouver , BC 
Canada


Date of Review: 5/6/2010 
Hello Sandy, I know we've been back from Beijing for a while - we're just tryng to catch up on all our emails and fixing up the thousands of pictures we took along the way. I wanted to send you a quick note to say thank you. The trip was fabulous - we were a small group, which was very nice and everyone got along very well considering we were all strangers to each other. The hotel was a little far away, but we soon learned how to get around using the subway and the taxi's. All the restaurants were nice and clean, the food good (but far, far too much of it!). Our tour guide, this time (this is my 2nd trip with chinapac) was Charlie and he did a very good job & made it fun for us. We were all his "Charlie's Angels"! I recommend Chinapac to all my colleagues and family when they plan to go to China and other areas - I always tell them to check your websire first. Thanks again,

Collette 
Burlington , ON 
Canada


Date of Review: 4/28/2010 
Hi Sandy, It was a very nice visit to Beijing. I enjoyed it very much. The hotel (New Otani Chang Fu Gong Hotel) was very good and in a great location where I could walk to different local neighborhoods. I greatly recommend this hotel to other tourists. Their breakfasts are always fantastic. Room service great. I told them they did not have to change my bed and towels everyday to save energy costs, so I didn't expect to see anybody coming to my room each day. But they still showed up twice a day just to give me two bottles of water and then to clean out my garbage bins. 
But the key thing I would like to recommend is our local guide. Her English name is Candy. Chinese name Tao Junyan. She was phenomenal, truly so. Her comprehension of English was 100%. Her attention to details 150%. Candy paid attention to each one of us, remembering every little thing about each of us --> and to take care of these things when needed. Phenomenal knowledge of everything from tour sites to even anything we happened to point at through the car window --> she always had an answer and a story behind each thing, sometimes even a personal story about her own experience. 
A good example of her attention was when we (the tourists) were having dinner below the theatre where the Peking Opera would take place after dinner. Candy took our jackets and personally put them in the seats where we would sit in the theatre (so as to occupy the seats which were not pre-assigned) and she waited by the seats until we showed up after dinner. She did this to guarantee we would have good seats. 
I had two other guides on this same tour -- one for the Hutong area and another guide for the extra day (the fourth day) which I had paid for. Both were quite good too, but it's only by comparison that I realized Candy was truly head and shoulder above, truly phenomenal. It's like watching the Olympics, each competitor looked very good too, but when the champion appeared, she outshined everyone. 
This is not just my own opinion. The other two tourists who were on the same tour with me totally agreed. They even called Candy their "walking encyclopedia" and asked for her card so that they could contact her again in case they returned to Beijing. That was how much they liked her. They were not in-experienced tourists. They had been around the world, and this year had already been travelling since February through Laos, Vietnam and southern China before they arrived in Beijing. So they had had their share of tour guides. Even they were impressed by Candy. 
I would greatly recommend Candy to Canadian or any English-speaking tourists.

Peter 
Vancouver , BC 
Canada


Date of Review: 4/22/2010 
Hi Fiona, Thank you again for all of your assistance with our trip. A wonderful time was had by everyone in our group. It will be a pleasure to recommend Chinapac to friends. Thank you,

Catherine 
Newmarket, ON 
Canada


Date of Review: 4/21/2010 
Hi Fiona. Just wanted to e-mail you and let you know just how much we appreciated the wonderful job Alex did guiding us throught our very enjoyable trip in China. He is without doubt the best guide we have ever had. We have had many guides over the years and he certainly stands out as the best. There were many in our group who expressed the same comment. He is very knowledgable and has the most wonderful senese of humor , which goes a long way when dealing with a varied group of people. He was very organized and just a joy to get to know. He certainly added to the enjoyment of the trip. Everything just went like clock work. He will long be remembered as one of our favourites .

Arch & Beverly (McConaghy Tours) 
Saskatchewan , SK 
Canada


Date of Review: 4/21/2010 
Dear Fiona: Just a note to let you know that we had an excellent trip to China. Alex, our full time guide, and all the local guides were very knowledgable. Prof. Alex was extremely efficient and managed to keep all 40 of us together and happy at all times. I do not know who could possibly surpass Alex as a guide and organizer (please pass this onto Alex as we did not get his e-mail). The tours were great and very interesting. Fiona, thank you very much for completeing all of our initial arrangements so thoroughly

Jeanette 
Foremost, AB 
Canada


Date of Review: 4/7/2010 
Hi Fiona, Thank you so much for arranging this last minute tour. We had a great time and both the driver and the tour guide Jane were amazing. Thanks

Britt 
Calgary , AB 
Canada


Date of Review: 3/22/2010 
Hello Sandy and Jacqueline, I would like to send you a special thanks for the wonderful tour we took to Taipei and Bali on February 25 - March 9! China Airlines did a fine job, and made our long journey a comfortable one. We were very impressed by both of the tour operators (Cindy in Taipei and Maddy in Bali); and the hotels you chose. I loved the Ramada Benoa in Bali; it was just like a palace from the 1920's...and I felt like royalty when staying there. The Fullon Hotel in Taipei was a nice contrast, all very modern and pleasant. The tour operators were very good and thorough, and Cindy in Taipei did an especially thoughtful job. She went out of her way to see that all our questions were answered, and that we were able to do everything we wished to do! The Lantern Festival was a true highlight in Taiwan, and shouldn't be missed. I would also like to thank you for putting in a lot of "downtime" in Bali; as we certainly enjoyed the time to relax and get a real feel for the Island. Some of our group took this opportunity to take an elephant ride in the mountains, and enjoyed this immensely. In conclusion, everything went according to plan, and you did provide an outstanding experience. We shall be happy to deal with Chinapac, and send clients your way. Hope this affords a lasting relationship with your company! With Warm Regards,

Nanci (Travel Leaders/Hertzog Travel) 
Lynnwood , WA 
USA


Date of Review: 3/22/2010 
Hi, I am writing this email to commend the work of your agent: Jacqueline Jing. Jacqueline recently helped me with a file which required ticketing many flights. To add to the challenge, the clients were flying through Vancouver during the Olympics, and some of the tickets had to be done through a local agency overseas....during the New Year holiday period! But Jacquie rose to all of these challenges! She kept in constant touch with me and and responded quickly to my many emails and phone calls. Jacquie is a talented agent who gives excellent service! I look forward to working with her again!

Lorraine (Mayfield Travel) 
Edmonton , AB 
Canada


Date of Review: 3/22/2010 
Hi Cindy, Nice to be back, but sad too. We had a great time, and our tour guide, Anna, was wonderful. She was very knowledgable about everything we visited; always on time, and very flexible about making changes if we needed to. It was great that we were the only 3 on the tour, as we didn't have to work around other people. We had to cut the last day due to flight availability, but it all worked out as we started the tour on the first day instead of leaving it free. We saw everything on the itinerary, with a few things on top. I am very grateful to our driver, Mr Jung, as I have never seen anything like Beijing traffic!! Thanks again for your help, and I will be reccommending you to anyone considering a similar trip.

Matt 
Vancouver , BC 
Canada


Date of Review: 12/11/2009 
Our trip to China was great. Your arrangements for private touring went very well. Hopefully I can drum up some more business for you.

Bill (Cruise & Vacation Specialist) 
Edmonton , AB 
Canada


Date of Review: 12/3/2009 
Hello Jenny Thanks for the photos. We thoroughly enjoyed our trip to China as well as the cruise on the Yangtze River. Personally, I believe in the quality and reliability of the products ChinaPac offers. In Montreal, the largest competitor is Vacances Sinorama which offers to potential clients very alluring pricing. Although at first glance itineraries appear similar, programs offered are not identical to those offered by ChinaPac. After talking with a friend who purchased a holiday package with Vacances Sinorama, I have come to the conclusion that ChinaPac selects hotels of higher quality, especially outside Beijing and Shanghai. As well, your tour guides are exceptionnal, very professional, very experienced and have a great ease in understanding the language used by members of their tour group (hence reducing the language barrier). I also appreciated that the drinks were included with each meals....less confusion around the table. I would note that although the cabins on the ship are of a good size for a river cruise, they did not live up to the expected 5 star rating advertised when using the American 5 star standard. Overall, I am convinced that the quality of your product is a result of this attention to details and that you are in a position to guarantee us a quality product. Thank you for a memorable trip. Roland and I, hope returning to China in a near future. We wish you and your family a Happy Holidays . Also a good word for Fiona. She was of great help, always available and very patient when I needed information and when Roland needed his passport.

Lorraine 
Montreal , QC 
Canada

Date of Review: 12/1/2009 
Hi Jenny, I truly enjoyed the trip despite the flu. Out of all of the tours I have taken worldwide this was definitely the best as far as sights, level of service, and personalities of fellow tour passengers. Thank you for making it a memorable trip.

Rani 
Canada

Date of Review: 12/1/2009 
Dear Fiona We are back from our trip "" China and Seoul South Korea "" We hade a very good time in China The hole trip was good and well-regulated. Special the day before and after the trip . On arrival a guide was waiting for use and brought use to our hotel. The last day after a wake up call at 5 o,clock in the morning the quide was there and brought use to the air port. The begin off the cruise was not so nice , the ship was in Nanking 6 hours by bus . My problem is I am 1.91 mtr long , too long for the coach in China For a short time is at ok , but now was it a long sit. We had allso what snow , with the train ,planned 11 hours , but with the snow 21 hours . I enjoyed this very much . Now I sow by day time a lot . And there was no food on the train , and now came Tony untill his best . He organized food in middle off no were . So you see Both Anne and I had a very pleasure time Tony was the best in everything Speciale as you know that he travelt with 10 women and only two man . And all the local guides were good Thanks for your organisation

Anne and Ted 
Netherlands


Date of Review: 11/23/2009 
Dear Fiona, Thank you for arranging our China Tour. It was excellent and Frank was a superb guide. He had a great personality and was concerned about our whole group's likes and dislikes. He was very knowledgeable and had a great sense of humour. He definitely went beyond the line of duty. Jeff was a very good guide also. I would reccommend China Pac to anyone who wishes to go to China . And I hope you request Frank for other travellers. They won't be disappointed.

Maryann 
White Rock, BC 
Canada

Date of Review: 11/20/2009 
As promised we’ve put together a note and a brief slide show of our recent trip to China. The trip was excellent from start to finish. China is a breathtaking country and we’d highly recommend taking a tour with China Pac. We were very fortunate to be a small group of only 4 and thus we experienced an almost-private tour of Beautiful China. The weather in October was ideal – virtually no rain and the temperature was in the high teens and low 20’s. The guides in each city met us on our arrival and stayed with us virtually into the departing lounge for our next destination. All of the guides were certified by the Chinese government and they were well informed, pleasant, spoke good English and went out of their way to answer our questions and to ensure our needs were met. The accommodations in each city were 4-star plus (except Shanghai where the Rainbow Hotel had started to show its age), and the meals (and beer) were very good throughout. Travel by plane and train was as good or better than you’d experience here – China has spent a huge amount on infrastructure in the past decade and most of the transportation system including the airports and planes were very modern. Most importantly the tour was very well organized and we had no issues visiting each of the destinations promised. Each day our guide picked us up at our hotel in a minivan with a professional driver who stayed with us the entire day (and evening if there were shows or late dinners) and watched our possessions while we toured. We never had any anxiety about timing or needing to rush through either the venues or our meals and in a few instances we were able to make slight detours from our schedule to accommodate sights we’d heard about. Moreover we always felt secure and although we were often warned to be wary of pick pockets in crowded sites, we never felt threatened. Walking through the tour sites and city streets during our free days felt no different than being back home. China is a remarkable country with a rich history. During our 2-week tour we saw many highlights; every day was a new adventure and we were constantly impressed by China’s people culture and history (the slide show is a sample of the 3000-plus shots we took – a Kodak moment every corner!). Moreover the cities and building growth currently underway in China has to be seen to be appreciated. Two weeks is hardly enough time to do China justice, however we think one would be hard pressed to experience much more than we were able to do with our China Pac tour. It feels like we’ve just scratched the surface and we hope we’ll be able to return to China in the not too distant future. Many thanks for making our arrangements and recommending China Pac to us.

Dennis & Chris 
Dundas, ON 
Canada


Date of Review: 11/19/2009 
This trip exceeded all our expectations. Our guide, Michael, handled all details with a minimum of fuss and with great competency so that none of our group of 12 ever had a concern regarding safety or arrangements. Our local guides were enthusiastic, pleasant, and so eager to share their part of China with us. The motor-coach drivers were amazing as they navigated through chaotic masses of vehicles. They were all cheerful and helpful with baggage. The sightseeing tours allowed us a magnificent peek into the culture and history of this fascinating country. We heard so much about temples and their significance , farming, tai-chi, Buddhism, the emergence of China as a developing country-the list is endless. Hotel quality was wonderful-even the hard beds. Rooms were exceptionally clean, and the hotel staffs were always welcoming. The food was delicious-wonderful variety, always beautifully presented, always very plentiful. Lovely eating rooms in many places. Very friendly and obliging staff. With one exception (our flight arrival from Shanghai), all transfers were seamlessly handled. In Yichang, Michael quickly solved the slight problem and we continued on our merry way. How wonderful to have a guide who could think and respond quickly! The Yangtze River Cruise was marvelous. So many beautiful sights, and so much to learn about the Three Gorges Dam Project. The staff on the ship were extraordinary-polite, kind, talented, professional. But the reason why this trip was so fantastic is because of our national guide, Michael. He was unfailingly polite, patient, informative, personable, approachable, helpful, responsive to our curiosities about China, and fun as well! Chinapac has a true gem in the extraordinary young man. We loved every of this journey. We would happily return to China. We would unhesitatingly recommend Chinapac to others. And we hope in the future to book again with Chinapac.

Frank & Francie 
Calgary, AB 
Canada

Date of Review: 11/18/2009 
Hi Jacqueline Mr. & Mrs. Simpson just returned. Loved the location and room with the harbor view at the Mandarin Oriental. Fabulous. Mr. Simpson found his cigars in a lobby shop and was able to have three pairs of corduroy trousers made (Baron Kay) while there. Fantastic service. Well done.

Pam (Cruise Holidays) 
Niagara , ON 
Canada


Date of Review: 11/9/2009 
I wanted to let you know what a wonderful trip we had in china. Everything was well organised and we greatly thank our wonderful guide from bejing. Frank, to have made htis trip the success that it was. He was very informative about the history,culture pf china.....he went out of his way to please all those who were on the tour. Pleas make a special mention of frank to your boss,jenny, to mention to the china tourist admin of the professionalism of this young man....he was delight in every respect.... Thanks fiona to have organised trip so well for mryann and i. By the way i loved bejing and hangshou was my favorite city..... Take care ..

Yvette 
Vancouve , BC 
Canada


Date of Review: 11/9/2009 
Thank You, Jacqueline Reflections of our Malaysia Fam. Jim and I want to thank you for escorting us on our wonderful Malaysia Fam trip. Did you enjoy it as much as we did? The entire journey was so much more than we anticipated, and we want to thank Chinapac for organizing the Fam, especially, so we could be guests at the Malaysia International Gourmet Festival, 2009 in "our" Hotel, the Royale Chalun. What an honour it was to attend, and be recognized as honoured guests. On our many flights within Malaysia, we were always offered a hot meal, which was a great surprise! Excellent, inboard service by China Air and Malaysian Airlines, as well. We accomplished so much in so little time, with our very busy itinerary, and would recommend Malaysia as a safe, welcoming country to visit. The Malaysian people are so courteous, and kind, and we would highly recommend a visit to our clients who would enjoy nature and the outdoors All the tour guides were excellent, in all our stops. Deanna became our best friend, and you did too! Thank you for a fun, fabulous trip - now......will you share your best photos with us?

Marian and Jim 
Orleads, ON 
Canada

Date of Review: 11/9/2009 
Hi Jacquie, I just want to tell you how much we enjoyed the fam to Malaysia with Chinapac. Chinapac was absolutely amazing. I can only say that we were treated to the very best of everything while on tour. We as travel agents are very fortunate that we can sell Chinapac with the utmost confidence. Tourism Malaysia, the hotels, the dinners and the most wonderful and knowledgeable tour guides are experiences we will never forget. I think Malaysia is a terrific place to visit and hopefully we will return. I thought you were pretty amazing yourself especially with the kindness and caring that you showed Marta, our very sick colleague. Again with many thanks for a very memorable experience.

Cheryl and Ron 
Vancouver , BC 
Canada


Date of Review: 10/30/2009 
I would like to take this opportunity and thank you and Chinapac for giving me the great opportunity to participate in the Malaysia Fam. The FAM was fabulous, I can’t say enough about the organization and the great efforts of everyone who was involve in putting this trip together. I never imagined the beauty and diversity of Malaysia. I cherish the memories .I will certainly spread the word around. Thank you Best regards

Nomi (TFL Canada) 
Thornhill , ON 
Canada


Date of Review: 10/30/2009 
Hello Vinh le La, just wanted to say what a fantastic FAM trip in Malaysia-- the gala in KL was great along with everything else that we saw, did and yes ate!!!! Borneo exceeded my expectations--- the nature viewing was fantastic. It was also nice to get to know Jackie and I appreciate her sending me a cd of her pictures. Thanks once again for choosing me to go on the FAM and with all this knowledge I will promote Malaysia as a place to visit.

Joan (Blue Heron Travel) 
Calgary , AB 
Canada


Date of Review: 10/30/2009 
HI Jackie Thank you so much for writing. I have been so busy catching up since I got back that I didn't get around to writing to you. The fam to Malaysia was a wonderful, enlightening experience. I learned so much and I must say that I was overwhelmed with the kindness of the Malaysian Tourist Board. We were treated like royalty. Never before have I been on such a generous fam trip. Thanks to Chinapac for organizing our tour. I hope to capitalize on my experiences by selling some trips.

Sharon (Europa Travel) 
Edmonton , AB 
Canada


Date of Review: 10/30/2009 
We came back yesterday, Oct 23rd, after a wonderful and fantastic Tour in China. We the group of fifteen (15) persons travelled in China starting from Shanghai via Suzhou and hangzhou concluding in Beijing through a wonderful tour organized by Chinapac International. The tour guides Frank Luo (Luoya Lei) and Jeff Yang were the best. They took care of us and treated all of us extremely well, took us to a lot of important Heritage places and industries educating us and guiding us all the way. We found China a very clean place compared to many places we have visited and people of China very friendly. Both Frank and Jeff are very nice down-to-earth type jovial persons and very friendly. They have a very thorough knowledge of the glorious history and the progressive development of China and also well informed regarding the rest of the world too. Anyone doing a tour with them would want to come back to China again and wish to ask for their service. They do make PeoplesRepublic of China and Chinapac proud and we sincerely wish them the Very Best. We have already recommended Chinapac to some of our friends who are planning to visit China next year. Dear Fiona, thank you very much for a nicely organized tour and an excellent choice of the locations, hotels, restaurants and transport services and most important very nice Tour Guides. We all left China as a very happy lot, in good health with promises to come back. We would certainly chose Chinapac for our future tours and continue recommending to others. We wish Chinapac the very best and continuity of excellent service, keep up the good work. Sincerely yours,

Thilak and Susiri 
Surrey, BC 
Canada


Date of Review: 10/30/2009 
Hi Jacquie - how r you - Heard back from the Nakamuras re their trip and they want to thank you so much for all the work you planned for them - what a surprise for them on the date of their son's birthday - with a cake and a table in the front row for the Tang Dynasty show. - it was his best day and seeing the Terra Cotta Warriors... Their guide was extremely good and looked after them - they missed her in Taiyuan but managed somehow with the language barrier. Tim has posted all the pictures on Face book and has done such a great job on creating different albums ...as well as with music background.- they are incredible pictures.....so once again....thank you very much - they really appreciated it and realized they were worried over nothing - you had covered it all. Thanks

Jan (Post Card Vacation) 
Calgary , AB 
Canada


Date of Review: 10/23/2009 
Stella and the driver came through for us again. She arranged for our luggage to be in the lobby at 11:45 and at 11:50 she was there to take us to the airport. She walked through the Air Canada lineup with us, made sure our luggage was through and we had our boarding passes, then walked around Terminal 3 with us before bidding us farewell. We discussed a Silk Road Tour with her and may at some time want to do that with Stella as our guide. Both Stella and the driver were extremely professional, yet we left them feeling we'd made friends. That was the third time I'd dealt with Chinapac and it was definitely the best. We met friends from the Princess Cruise at Forbidden City and the SummerPalace. All were with huge groups and were envious of us with our personalized tour. Will talk to you later about the trip next year to Asia. Regards,

Marilynn 
Coquitlam , BC 
Canada


Date of Review: 8/5/2009 
My husband and I completed our trip in early June. We did the 22 day Ultimate Yangtze tour followed by the 4 day extension to Hong Kong. We wanted to let you know how much we enjoyed our trip. It was very well organized. The local guides in every city were excellent, as were our hotels, the cruiseship accommodations on the Yangtze River and our meals throughout the trip. There was SO much food! We had a "private" tour as it was just the two of us on our tour and that wound up being a fabulous experience - being able to travel with our own guide and driver everywhere. I also wish to add that the drivers were excellent everywhere. It is hard to say what our favourite part of the trip was as there were so many highlights, but to name a few: seeing the Forbidden City, walking on the Great Wall, seeing the Terra-cotta warriors, the cruise along the Li River, cruising through the Three Gorges on the Yangtze, the acrobatic show in Shanghai. . . I could go on. There were so many fabulous places we went and things we did. We would definitely recommend your tour company to anyone we know who is interested in traveling to this part of the world. Thank you for making this an extremely memorable trip for us.

Eva and Jim 
Winnipeg , MB 
Canada


Date of Review: 7/8/2009 
Dear Michael, My husband and I were part of a group of 14 people (Tour Code 0623WAS09) from Maryland visiting China and Hong Kong from 06/23 to 07/07/09. I would like to thank our National Tour Guide, Mr. Edward Xue for making our trip in China so enjoyable and smooth. He is one of the best and most responsible tour guides I have encountered during our many years of travel. He was always helpful, patient, tactful and attentive to everyone of us. Edward is an outstanding tour guide primarily due to his attention to details and excellent interpersonal skills. After we left China , our group went to Hong Kong . We all missed Edward very much. Edward is an asset to ChinaPac Tours. I would highly recommend him. Sincerely,

Helen 
Silver Spring , Maryland 
USA


Date of Review: 6/26/2009 
XIE, XIE, I just wanted to let you know that my two clients returned home on Sunday. I have spoken to both of them and they really enjoyed their personal pre-cruise trip to Xian that Chinapac arranged: 1. the pick-up at the hotel went as scheduled 2. the terra cotta warriors were absolutely amazing and it is something that they both have wanted to see for years 3. they enjoyed the noodle show at the restaurant and commented that the lunch was delicious 4. being the first time in Asia, they were excited to see the rickshaws and time did permit for them to take a short rickshaw ride while at the City Wall 5. their tour guide, Kevin, was excellent 6.everything went smoothly. My compliments to you and everyone at Chinapac who were involved in the organization of the pre-cruise tour. Of course, having been in China with Jenny, I did not hesitate to recommend Chinapac and will certainly do so in the future. They loved the trip and hope to return to China again! My clients commented that they took many, many photos, which I can certainly understand. Again, XIE, XIE to all of you.

Bobbie (Celebration Travel) 
New Westminster , BC 
Canada


Date of Review: 6/22/2009 
Thank you so much for all your hard work to plan our trip to China. It was an amazing trip. It included everything I would have done had I planned it myself. Thank you.

Christine (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
My name is Jennifer and I would like to take this time to thank you for the work, time, knowledge and personal care that you had put into organizing our trip to China! I couldn’t have imagined a well, better put together tour! I will most definitely recommend you and your company to my clients in the future!

Jennifer (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
Thank you for providing us with such a great deal and an experience of a lifetime. My time in China truly expanded my knowledge. I have both memories and experiences that are unforgettable! Thank you!

Carmen (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
Thank you very much for helping us with the familiarization trip. The attractions and activities we did were awesome. I will have no problem recommending ChinaPac to future clients.

Michelle (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
On behalf of the Travel Program I would like to thank you for offering such a fantastic opportunity for our students. The great pricing enabled many students to participate, learn about your product, and experience China. You and Suzie were both outstanding in organizing the details, and very helpful with all of my questions and queries. The tour itself was fast paced and a great learning experience. From start to finish, it was very well organized, and allowed us to maximize our time and see as much of China as possible. We also appreciated having Edward as our National Guide. His experience, professionalism, and expertise were outstanding and he took exceptional care of his “girls”. The local guides were knowledgeable and each added their own personal touch, which made the experience even more valuable. Although we were not the usual demographic for this type of tour, they made sure that the students were able to experience everything they wanted to, including a trip to the local karaoke bar. I know the students benefited greatly from this experience, and I am certain that they will make good use of it when they begin their careers. Thank you for your support of our students and our program. I look forward to working with you again in the future.

Carla (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
Thank you for making my trip to China a success. I really enjoyed my time there and all that we saw and did. The Guides that you chose for us were the best, so please also pass along a “thank you” to Florence, Frank, Barbara & Edward for being extremely knowledgeable, kind and thoughtful. Everything about the trip was great! Thank you again.

Melanie (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
I just wanted to take the time and thank you and your company for our wonderful China experience. The itinerary was great, and included a lot of very interesting sights and experiences. Our documents package was great, and included a lot of great information that was very useful throughout the trip. I was very pleased with everything and hope you keep up with the great work.

Amanda (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
I would like to say thank you to you and your company for making our school trip to China a memorable one. As my first trip out of the country, it is one I will never forget and your company made it possible. The tour guides chosen for each city helped with the experience greatly and allowed us to see as much of China as possible in the short 12 days we had there. The bus drivers were also amazing. Being able to drive in the traffic in China which scared me as it was so different from Canada. Lastly, our main tour guide Edward was an amazing person to choose to help us in China. He made our trip that much more enjoyable and fun to be on. So I would like to thank you for choosing him as I would love to be able to have him as a tour guide if I ever visit China again. Thank you once again for helping make our trip an enjoyable experience that I will never forget.

Amber (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
Thank you very much, I had a wonderful trip and learned a lot!

Aesia (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
I cannot thank you enough for setting up this amazing trip for my classmates and I. It was a once in a lifetime experience that I thoroughly enjoyed and will never forget.

Cassie (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
I wanted to sincerely thank you for your kindness & generosity towards my classmates and I for our trip to China. It was an experience of a lifetime that I will always look back on with fond memories. I will definitely be recommending ChinaPac to my future clients.

Brandi (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
Thank you for making our China trip possible. It made my school experience better.

Gina (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
Thank you for allowing myself and my fellow travel students the opportunity to visit China. The trip was truly a once in a lifetime opportunity, that I hope to go on again in the future. The planning and effort that went into this trip was astonishing, and really made me feel cared for and welcomed. Whenever I am booking a client on a trip to China, I will be sure to go through ChinaPac. I know this way; my clients will have a carefree and excellent vacation. Thank you again for the trip of a lifetime.

Laura (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
Thank you so much for organizing such a great trip for such a great price. If it wasn’t for you, I would not have been able to take part in the trip. I will be sure to recommend you to any future clients, as well as use you again for future trips I will be taking.

Kassandra (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
Thank you very much for making our tour possible. The experience and knowledge we gained from our trip was truly all because of you and your company. I hope to visit again!

Naomi (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
I wanted to extend to you my thanks for putting together an amazing trip around China. We had such an awesome time and I know it would not have been the same without your time and effort you put into it. Thank you for all your hard work!

Amanda (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
Thank you so much for organizing such an amazing trip through China. I had a lot of fun and will definitely recommend ChinaPac to people in the future.

Dianna (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
Thank you so much for all your hard work in getting us such a good deal on our China trip and for all the things that we got to do.

Linda (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
Your hard work and effort towards the organization and completion of our study tour is greatly appreciated. Without your help, this life changing experience would not have been available. The itinerary, price and guides were all outstanding and I would absolutely recommend this trip to my future clients, as well as my family and friends. Even though we have not met, I feel that you are now a part of my life due to your involvement with the study tour. Thank You for everything you have given us.

Tara (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
Thank you for letting us come and explore China. It was exciting to see the attractions and experience the cities. I can’t wait to recommend ChinaPac to future customers.

Pamela (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
I really enjoyed my trip with ChinaPac. I felt secure and hassle free throughout the entire trip, which made it that much more enjoyable. I will definitely recommend ChinaPac to my clients when I become a travel agent. Thanks so much.

Jaclyn (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
ChinaPac organized a great tour for us that was a very unique and amazing experience. ChinaPac will definitely be a recommendation for clients in the future. You accommodated all our needs and went beyond my expectations. Thank you so much. China is a beautiful country and I’m glad I got to see it!

Megan (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
Thank you for the great trip. Everything about it was amazing and it helped that ChinaPac and yourself gave us a really good price. When I’m out in the industry, I will recommend ChinaPac to anyone planning a trip to China! Thanks again.

Vanessa (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
Thank you for allowing me to experience China. I appreciate all of the effort put into planning and ensuring that such a great trip ran smoothly. I will most definitely travel with ChinaPac International again. Thanks again!

Karla (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
Thank you very much for organizing an extremely rewarding trip to China. I feel honored to have seen and been part of the beautiful culture throughout the country. Your work and attention to detail for our group is very much appreciated. I felt well cared for and had a wonderful experience overall!

Larissa (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
I would just like to thank you for the opportunity of a lifetime that you have provided for me. I enjoyed the experience in China and would recommend it. I would love to return to the country one day and take in more sights and meet more people. My favorite part of the trip was The Great Wall. It was so unbelievable and amazing that I was climbing it. Thank you once again for helping make the China trip possible for my classmates and myself. Xie Xie.

Natasha (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
I would like to thank you and ChinaPac for helping us expand our knowledge of China. Your tour was excellent, and I learned a lot. Anytime I am planning a trip to China, I will have ChinaPac in mind. On behalf of myself and Grant MacEwan, thank you again.

Melissa (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/22/2009 
I wanted to express my appreciation for the hard work you did in setting up our Travel Industry Study Tour. The quality of the tour was impeccable, which made for a very stress free travel experience. Our guides were all very kind, and had a great deal of knowledge that they were ready and willing to pass on to us. I hope to use your company again and will be recommending your services to friends, clients and family in the future. Thanks again!

Melissa L. (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada

Date of Review: 6/22/2009 
I would like to thank you for organizing our group’s trip to China. It was truly an eye-opening experience that I’m sure none of us will ever forget. Being students of travel, it is of great importance to us to be able to see and become familiar with places around the world and ChinaPac has helped a lot with that. The local guides were knowledgeable and helpful and were often teaching us some of the language and history that we loved to hear about. Everything we did on the tours, both the activities on the itinerary and the optional ones, contributed to the amazing adventure I had the pleasure of experiencing with your awesome guides and some very good friends of mine. I felt that the trip was organized well and that although there was a lot to see, I could have taken tours and learned about China throughout the night instead of sleeping. Thank you again for putting together a wonderful team of people to corral a sometimes unruly group of young women. We appreciate it more than you know.

Jenilee (GrantMacEwanCollege) 
Edmonton , Alberta 
Canada


Date of Review: 6/17/2009 
A quick note to say how much Terri and I enjoyed the entire China experience provided through our ChinaPac excursion. Alex Feng as our resident guide was most efficient in his care and concern of our 14 member group and not a hitch was to be found in any of our travel or accommodation arrangements. Alex proved to be a very capable and entertaining member of our troop. We were amazed by both the cultural aspects of the journey and the openness of the people towards our presence . Clearly the China of today is ready for active tourism and offers the visitors an exclusive view into the complex nature of the country. The food supply was more than adequate and did not offend any of our Canadian taste buds, Larger glasses for beverages did seem to be however a common request. All in all, a most rewarding couple of weeks and a photographer's heaven. Enclosed is the China Pac promo spontaneously provided at the Tang Dynasty Show - a very nice touch. (See attached file: China 1 524.jpg) (See attached file: China 1 627.avi) Congratulations on your program. We hope to return for other tours in the future. Regards,

Doug & Terri 
Calgary , AB 
Canada

Date of Review: 5/27/2009 
We are back from our wonderful CME trip to China and would like to comment on our extra special guide Alex, who was in charge of bus A. Alex is the very best guide we have ever encountered. He is warm, personable, and extremely caring about all the individuals he was responsible for. Without him to take such wonderful care of us, the trip would not have been as memorable. He is also very knowledgeable and charismatic. Please pass this on to him and tell him thank you, from the bottom of our hearts. Sincerely,

Colleen & Ernie 
Christina Lake, BC 
Canada

Date of Review: 5/27/2009 
Hello, We had the privilege of having Alex as our guide from March 31st to April 19th,2009 during our CME at SEA excursion to China. My wife and I agree that he looked after us with enthusiasm,kindness and patience over an extended period of time,as well as being extremely knowledgeable and humorous as well. He is a very kind ,considerate person,who especially respected the elderly that travelled with us as they required more attention. We always felt very confident and safe under his guidance and he always kept the group together especially with the numerous washroom breaks! In summary, we feel he was an exceptional leader of our group and any future travelers should consider themselves fortunate to have him as a guide. Sincerely

Dr Joseph Casale 
Hamilton, ON 
Canada


Date of Review: 5/27/2009 
We had a wonderful time touring your beautiful country during the first 2 weeks of April travelling with CME at Sea. The national tour guides from your company were excellent. On our bus we were particularly fortunate to have Alex as our national tour guide. He was the best tour guide I have ever had. He was quite personable, very knowledgeable and a great storyteller. He took excellent care of us and always had situations well organized and well controlled. We trusted his good judgement implicitly and were very happy to have him assuring our tour of China was the best possible in all aspects. Thank you. Yours sincerely,

Dr John and Suzette Jordan 
London, ON 
Canada


Date of Review: 5/22/2009 
Dear Otis! I also would like to thank you for letting me participate in you China Fam. I really enjoyed myself and must say, this was the best organized trip I have ever been on. My clients could not belief how well they were looked after and what beautiful hotels they had the pleasure to stay in. All the tours were well organized, accept for the local guide in Xian. She walked way to fast and did not make sure the group could follow. Therefore, my clients never got to hear any of her explanations and I had to make sure, they were not left behind.You probable heard the same comments from others on this trip. I did mention to David, that this lady was less than desirable. David on the other hand went on and above his duty to ensure our well-being and happiness. He is very knowledgeable and fun. Dropping the banner at the Dynasty show- Welcome Chinapac Canada was a very special touch. Thank you! The food was excellent and most of the time they made sure it was not to spicy for our "western stomach". The Yangtze River Cruise was excellent and the staff very accommodating and professional. I'm sure a high quality and well organized trip like ours, would be enjoyed even by the most demanding client. Thank you again Otis, for showing us a China we did not know and the excellent product your company has. Best regards,

Ingrid F (Sol Andino Travel) 
Edmonton , BC 
Canada

Date of Review: 5/1/2009 
Hi Jacquie- I want to thank you for arranging the most fabulous trip I've ever had! Heather and I went to China with high expectations, and thanks to you and ChinaPac, our guides and drivers, and the friendly people in China, those expectations were surpassed in every way! I think you are an excellent travel agent, and if anyone I know is trying to book a trip to China, I will send them to you. I want to especially commend the wonderful guides we had during our trip. We had some guides for just a short time. They were so helpful to us and very pleasant. They are: Paul (Chongqing), Allen (Yichang), and Selena (Lijiang.) The four guides we had for longer periods of time were excellent in every way. They were professional, informative, attentive, and good company. They are Brian Zhu (Shanghai), Coco Wang (Chengdu), Joanne Ying (Guilin), and Tony (Ming) Wang (Beijing). I have to say a special word for our guide Verena (Taiyuan and Datong). We were caught in a traffic jam on the way to the train station on the morning we were to leave for Beijing, and she did everything possible to get us to the train on time, and we made it with 10 minutes to spare! Heather and I both felt Verena went above and beyond to make sure we caught that train. I want to especially commend her for that. There were four drivers who were not only kind and friendly to us, but they drove in a safe and cautious manner, which we appreciated. They are Mr. Liu (Chengdu), our driver in Guilin, but I don't know his name, Yang Xu (Taiyuan), and Mr. Zhang (Beijing). I have emailed our guide in Guilin asking for the driver's name, and I can send that to you when I get it. If there is anyway you can contact these people's companies or bosses in China to pass on my comments about them, I would appreciate it. If not, I just want you to know what a high level of service we had on this trip. We had very good seats to everything we went to, and GREAT seats to the Changing Faces Opera in Chengdu - front row, center! The food was fantastic, one great meal after the next. We saw and did everything we had hoped to and more. Please forward this email to your own manager, Jacquie, because I do want you to be recognized for the incredible job you did for us. Thank you again for everything-

Carol L 
Salmon Sarm, BC 
Canada


Date of Review: 5/1/2009 
Hi Jacqueline, I can't believe it that after two years of planning my China trip is now memories. I wanted to let you know that this has been the most fantastic trip I have been on. You did a superb job of arranging all our activities, accommodation, etc. Also the guides were so extremely great. Most of them went above and beyond their role in making our visit the best. I want you to know that if I know of anyone planning on going to China, I am certainly going to send them your way. Again, the arrangements you made could have not been better and I thank you very much for all that you and your company did. Yours truly,

Heather 
Salmon Arm, BC 
Canada


Date of Review: 4/30/2009 
Hi Otis, Did we have a trip of a lifetime! If I had to rate it on a scale of one to ten, I would say nine in that nothing is 100%. We had excellent guides, especially David and Jeff. Fengdu and Chongqing were excellent tours. I forget the lady’s name in Xian, my only complaint about her is that I couldn’t hear her at times. I would not have minded spending a little more time walking around the zoo as we only saw the pandas but I believe there were other animals to be seen as well and the park like setting was beautiful. Our hotel rooms were more like suites – they were excellent! The vendors were very aggressive but we were warned and after a while you learned how to handle the situation. The cruise I enjoyed – the service was excellent. I wanted to exchange money and when I went down I stopped to look for reception and at once Terry came up to me and asked if there was something he could help me with. I told him and he said the cashier was on a half hour break and could I come back but then asked for my cabin number and he would phone me when she was available. It wasn’t fifteen minutes later when the cashier was at my cabin door and exchanged the money for me. The scenery along the Yangtze River and the Three Gorges is breathtaking! Travelling the locks was interesting in that it was like the Panama Canal on a smaller scale and you were therefore more conscious of the effects taking place and could appreciate the work and skills required to acquire this great engineering feat. The trip on Shennong Stream was most enjoyable, it felt so peaceful and our guide had a beautiful singing voice – the song she and the captain sang was so beautiful and she also sang solo. I loved Xian, the city wall, the Terra Cotta Warriors sure exceeded my expectations. The Great Wall was a wonderful experience – just think of all the work that went into creating those walls! The shows were great and visiting the silk, carpet, jade and pearl factories was interesting. Beijing and Shanghai are both big bustling cities. I enjoyed the time spent at the SummerPalace and on the Dragon boat. The only day I felt was really long and wished you could break it up was the visit to Tin An Men Square, Forbidden City and Temple of Heaven. I appreciated the experience of one night on the train although it was hot at first before the air conditioning was turned on. We also had a very nice group of people travelling with us and I think we all enjoyed each others company. Thank you Otis for your friendship, company and the gift you and David gave us all. I will certainly be promoting a tour of China through Chinapac.

Audrey (Cruise Holidays of White Rock) 
White Rock, BC 
Canada


Date of Review: 4/29/2009 
Dear Mr. Ashby I am writing to tell you of my very positive experience in booking an FIT with Chinapac for my client and to commend your company, and in particular, two of your employees: Mr Michael Cheng and Ms Vinh Le La.My client wanted to visit Tibet on short notice and with a very limited window of opportunity for his travel. My first contact at Chinapac was with Michael. I found him to be very efficient and informative. After the initial quote, he left to go on vacation and gave the file to his colleague, Vinh Le La. Vinh is truly remarkable! She worked long and hard on this file and was able to find the flights, accommodations, and transfers needed even though the itinerary and timelines were challenging. She kept in constant contact with our office and it was evident that she was committed to successfully building the right package for our mutual client. On behalf of my client and our agency, thank you to Chinapac for your excellent service on this file. I look forward to working with you again in the future! Sincerely

Lorraine W (Mayfield Travel) 
Edmonton , AB 
Canada

Date of Review: 4/28/2009 
Dear Otis, Now that I’ve had a chance to catch up on my sleep and organize my pictures, I would like to pass on a few comments about our Chinapac Tour: General Comments • Extremely interesting and varied (no chance to get bored), with a variety of geographic locations, scenery, historic sites, modern wonders, cultural presentations, and modes of transportation • Physically challenging at times (steps and hills); not recommended for anyone who has difficulty walking or climbing (promotional information should spell this out; perhaps a less strenuous itinerary could be devised for people who need it.) • Excellent guides (national and local), with a good command of English. I enjoyed the insights into life in China today that the guides provided, along with historical and geographic information. I enjoyed Narional Guide David’s sense of humour. I also appreciated the care and concern shown by David and our local guide in Chong Qing the day I experienced a mild stomach upset. • Good accommodations overall and on the East King. The Marriott in Beijing was outstanding! A good way to end our trip. • Good food overall: ship’s food was very good; restaurants were good, but I found the meals very much the same after awhile; I enjoyed the slight variation in the food at the restaurant near the Great Wall. The Peking Duck meal was an interesting and educational experience. I missed a meal in Xian due to illness, but I enjoyed the beautiful roof garden while others ate inside at the restaurant. Baggage Handling I very much appreciated the fact that our checked luggage was looked after during our stay in China by our National guide and drivers. I was very happy that we did not have to struggle with it. Bus Transportation The buses were clean and the drivers good and very courteous. (Buses today do not provide much leg room; the same is true of most airplanes. But this is universal and not unique to buses in China.) Entertainment • I enjoyed the acrobatic show, the traditional Chinese dances show, and the entertainment by the crew aboard ship. • I found the Kung Fu show to be a bit long and the seats uncomfortable, but this show would be extremely appealing to a young crowd. Demonstrations & presentations; shopping opportunities • I enjoyed the various opportunities to learn about the Chinese language, the production of silk and silk rugs, other Chinese hand crafts, Chinese art and calligraphy. • I also enjoyed our various shopping opportunities on the ship, in the various factories, and at the market building on the last day in Beijing. (Timing was excellent for this last-day shopping fling, as some of us needed to buy extra luggage.) Thank you for your presence on the trip, and please thank Chinapac for providing this wonderful opportunity to Travel Agents and their companions. Sincerely,

Elaine B 
Tillsonburg, ON 
Canada


Date of Review: 4/27/2009 
HI Otis: Thank you for forwarding the photos (Great Wall & cultural show). What a wonderful time we all had. This was my first FAM trip so I really did not know what to expect. I have been on other agency hosted tours so I know how they work and I guess that I gauged my expectations on those. What I found was a very superior tour. The organization and timeliness of the entire trip were exemplary. No want left unattended to; no questions left unanswered. The local guides were excellent imparting their knowledge willingly and most with greats amounts of humour. And the food..................well, what can I say. I have never seen so many dishes before on (any) table. And delicious - each and every one. And..........at EVERY meal. The cultural events: Perfection personified. I feel so very fortunate to have been able to attend this FAM and experience China with the ChinaPac group. I will have have no difficulty Otis in selling ChinaPac tours to my clients. In my opinion, it is the very best value per dollar on the Asian market. And...............the best guide of all was David. From beginning to end, he saw to our every needs, be it a massage appointment, or an extra silk duvet wanted. He kept things moving at all times - even when he (and we) were tired. We, my small group and I, had the distinct priviledge of meeting his wife and daughter. I did not catch his wife's name but his daughter's name is Apple. And what a cutie she is. They all came to the hotel on the Sunday to get us safely in to the van, our luggage organized, etc. Best Regards,

Lois (Sea Air Tours & Travel Ltd) 
Gibsons, BC 
Canada


Date of Review: 4/23/2009 
Otis, hope your extra day in Beijing was productive for you and you had a good flight home. As you requested Tom and I are pleased to provide you some feedback on the recent Chinapac fam. Hotels - Certainly the Xian and Beijing hotels were excellent. The Shanghai hotel was certainly adequate but maybe not for a 5 star tour ( We knew this wasn't an exclusively a 5 star tour). The breakfasts were all excellent. River Cruise - We enjoyed it very much. The itinerary and tours were excellent as was the staff and food. In North American terms it may not qualify as a 5 star but then again the star system is not consistent throughout the world. Nonetheless, it was quite satisfactory. Guides - David was wonderful and would be more than satisfactory for all clients. Local guides were also all satisfactory although we would rank them Jack, Molly and Xing as #1,2,3 Tours - scheduled tours were well thought out and conducted. Food - We never thought that any meal was unacceptable but there was some inconsistency in quality although we know absolute consistency is not possible. It was obvious in what restaurants the staff were engaged and others that were not. Coming from North America the variety of dishes may not seem sufficient. We suspect, however, from a Chinese perspective, there was lots of variety. Train - We enjoyed it but some clients might not be inclined do it. General Comments - We thoroughly enjoyed our Chinapac trip to China. Your partnership withyour local offices seems to ensure a quality program. This tour was indeed a "highlights" tour as we saw many of the most notable Chinese tourist attractions. It was a great introduction to China. The all inclusive nature with all meals and admissions included is a big plus. All in all the Chinapac tour was a very positive and professional experience that causes us to want more.

Anne Marie (Northstar Travel) 
Kitchner , ON 
Canada

Date of Review: 4/22/2009 
Dear Jacqueline I am just back from my trip to Shanghai. It was a wonderful experience thanks to the guide, Brian, and the driver. Brian went out of his way to accommodate my needs, particularly in regards to my medical diet. He arranged meals each day at hotels and restaurants for me. I was very ill eating at the conference prior to meeting with Brian and the guide. Once I was traveling with them both in Shanghai and then outside Shanghai and eating well, I was all better. I had thought I might just have to fly home early if I hadn't arranged the tours with Brian and the driver and everything changed!! Not only was Brian so helpful about the diet, he was also extremely well informed about anything I asked him about China and the cities we were traveling through. He was a very friendly and thoughtful person. I couldn't have had better. I wish to thank him very much!! The drive was a very safe conscientious driver and I felt comfortable and in very good hands in all of the heavy traffic!! I wish to thank him also!! And I wish to thank you for all your help in planning such a wonderful trip!!

nena 
Toronto , ON 
Canada


Date of Review: 4/22/2009 
Hi Jackie Thorne and I want to thank you so much for helping us plan our independent travel trip to China in March. It was a wonderful way to celebrate the year of our 40th anniversary. All of our guides for Shanghai, Kunming, Dali, Hangzhou, HuangshanMountain and, especially Anna in Lijiang, were excellent. We would certainly recommend travel to the Yunnan province. For the entire week the weather was sunny and a pleasant 25 degrees celcius. The countryside is beautiful and the ethnic minority people are very friendly. Our accommodation at the Regent Hotel in Dali was breathtaking. The "room" was a bedroom with a very large modern bathroom and sitting room attached -- teak floors and beautiful antiques. Our king-sized bed was covered in a large heart of rose petals and a huge bouquet of flowers on the pillows - Wow! The Zen Garden Lion Hill Hotel, in the ancient city of Lijiang, is special. It's up on a hill beside a temple. Sitting outside our room on the covered deck we could watch the sun rise over the rooftops of buildings in the ancient city. With modern rooms and bathrooms, a pond, bridge and multilevels built into the hillside, this 16 room hotel definitely lives up to its name. Plus, it is only a quick ten minute walk to the centre of the ancient town. Our travels to the Tiger Leaping Gorge, the JadeDragonMountain, the surrounding villages and village homes were highlights. Jackie, thank you again for getting us tickets to the show, "Impressions Lijiang" , a spectacular vision of 300 ethnic minority actors in a large open natural theatre at 3300 metres, displaying their wonderful costumes, ethnic heritage and horsemanship. Hangzhou and HuangshanMountain were equally beautiful and even though it rained in Hangzhou and snowed on HuangshanMountain, Thorne got some terrific pictures. We thoroughly enjoyed the evening show "Impressions Westlake". With your help we planned and had a wonderful trip. I look forward to working with you again soon to plan our next independent travel in Asia. Best wishes

Jan W 
Victoria, BC 
Canada


Date of Review: 4/22/2009 
Thanks a million for a great trip to China.We have many happy memories of our trip and everything was so well organized by Chinapac.Our accommodation ,sightseeing and the quality of the guides were all first-class.Thanks,

Meg & Wayne (Carlsonwagonlit Travel) 
Ingersoll , ON 
Canada

Date of Review: 4/21/2009 
Hello, Otis. Thank you for the opportunity to join the recent Chinapac FAM. It was amazing! As we begin to tell folks about all the things we did...all the things we saw...all the food we ate....all the things we learned....we are surprised to really realize how much was packed into those 11 days. You asked for our comments, so here are mine, beginning with the positive. Jim will send his own comments separately. Timing • this is certainly a good time to visit China. Crowds of tourists were lighter than anticipated - not so good for them, but nice for us. Personnel • the availability of a National Guide was priceless - freeing us from moving our own luggage, obtaining our boarding passes where possible, negotiating access to hotels. For our age group, those are wonderful services, and I think the trip would have been much less pleasant without them. • David himself was great . He is knowledgeable, experienced, personable, hard-working. His command of English is good. His willingness to extend himself for individuals was impressive; ex., organizing the tailors in Beijing. And we enjoyed his language lessons, right down to his ma ma ma tongue-twister • Similarly for the local guides. To my mind, the Chinapac system seems well-organized and well-staffed. I would not hesitate to book my clients with Chinapac, and will share that with my colleagues. Itinerary • I liked it, as it featured everything I personally wanted to experience, and the key sites my clients ask about - Yangtze River & Dam, Terra Cotta Warriors, Great Wall • And I was unexpectedly impressed at the richness of experience we were exposed to as we moved between those highlights - the parks, the country-side, observation of the local lifestyles. Granted, it included the good, the bad, and the ugly, but those are all rich and true experiences. Would I do it again, myself? Absolutely, with a few modifications. Will I encourage my clients to make a similar trip? Absolutely, with some clear expectations of the pros and cons. Please keep me advised of upcoming promotions, etc. Best regards..and thank you again.

Lorraine (The Travel Zone Inc) 
Tecumseh , ON 
Canada

Date of Review: 4/13/2009 
Hello Jenny, I thought I will email you to give you a feedback on this trip I took with Graham through Chinapac . We had a wonderful and interesting time sight- seeing , shopping , watching Impression West Lake , having suits made ……….. A lot of that good experience was from the meticulous organization and going the extra mile by your assigned China guides especially Edward and Barbara. They were there helping, guiding and still smiling sometimes dealing with difficult and trying North American individual! These fine people are the real assets for your company. I have done many tours and 58 cruises all over the world to know the difference. I always believe in giving positive and negative feedback to enhance on future services. So far I have nothing bad to say especially when the service is great and they are still trying so hard. Best regards,

Gladys 
Edmonton , AB 
Canada

Date of Review: 3/23/2009 
Jackie, thank you very much for the wonderful team of Susan and Mr. Tang. My son Nicholas and I had an amazing visit to Beijing. The city made a wonderful impression on Nicholas. He was especially pleased to see the Great Wall but what he remembers most of all is how friendly the Beijing citizens were. I will definitely recommend ChinaPac to my collegues and I will certainly book with you again. Thank you again

Patricia G 
Toronto, ON 
Canada


Date of Review: 1/13/2009 
Hi Jacqueline- I just had a long chat with the Johnsons, and I thought you would like to know that all the arrangements went VERY well- they were pleased with everything, so I thank you for this.. They were very pleased with 2 guides- Bryan in Shanghai, and Mike in Beijing- they were very helpful throughout their time with them.. Thanks again

Bill (Continental Travel Group) 
Winnipeg , MB 
Canada


Date of Review: 12/5/2008 
Hello We, Peggy, Shae and myself returned a week to-day from China. I was chosen to e-mail you and let you know how much we enjoyed the tour. Our flights with Air China, although very long in length went well. The personnel at the check-in counter in Vancouver and again in Beijing were most accommodating in choosing our seating arrangements. We were met at each of our stops by the guide for that city. The vans used, the drivers and the guides were all top-notch. We appreciated having the opportunity to experience different modes of travel within China, ie. express train from Suzhou to Hangzhou, domestic flight from Hangzhou to Xian and overnight sleeper train from Xian to Beijing. The buffet breakfasts in all the hotels were wonderful with lots of choice. Except for a couple of meals in Suzhou, which were just o.k., the lunches and dinners were excellent. The quality and choices of food surpassed my expectations. I was recalling the food we'd had when I last visited China, 9 years ago. We appreciated the ease with which we could book our tour with you - using e-mails, phone and a couple of mailings. You very promptly answered all our questions whenever we contacted you. We would certainly recommend your company to anyone travelling in the areas of the world where you sponsor tours. Perhaps we will have the opportunity to travel with you again. Thanks, Elizabeth

Elizabeth 
Harrow, ON 
Canada


Date of Review: 12/3/2008 
Good morning Vinh, We are back in Montreal after a beautiful trip to China. We would like to thank you for the planning of our trip. The ittineray was very enjoyable, the hotels comfortable and the food great! Our national guide Angela was a good ambassador and facilated our journey. Many thanks,

Hélène & Claude 
ile-Bizard, QC 
Canada

Date of Review: 12/3/2008 
Dear Otis and Bess Thanks so very much, my clients Marie and Patricia had the time of their life in China. They loved every moment and can’t say enough fantastic things about their tour guide. Thanks Chinapac.

Donna (Celebration Travel) 
New Westminster , BC 
Canada


Date of Review: 11/25/2008 
Bess I want to let you know that we had a great trip. Accommodations and meals were great. Our quides and drivers were very professional. We saw all the things we wanted to see and much more. Thanks for your help in arranging our tour.

Ken & Elaine 
Edmonton , AB 
Canada


Date of Review: 11/24/2008 
Yet another wonderful tour from Chinapac. Thank you again Otis. The tour went off without a hitch. The guides were phenominal, as always. This was my first Yangtze cruise in my 5 times to China and I encourage any repeat visitors to China to not miss it. What a fantastic adventure. Our river guide Stephen added so much to the tour. Thank you and see you again next September! Chinapac is truly #1 at China tours!

George Stewart (Sears Travel) 
Charlottetown , PEI 
Canada

Date of Review: 11/20/2008 
We just completed the Nov 5th trip. It was a delightful experience. The tour was well organized and everything occurred without any difficulties. I would like to recognized our national guide, Angela, for her extraordinarytalents as a host. She was fabulous - friendly, helpful, knowledgeable and a lot of credit to the success of our vacation experience is due to her professionalism. Bravo.

Ed M. 
St. Albert, AB 
Canada

Date of Review: 11/18/2008 
Hi Bess, I would like to thank you for your knowledge and patience in helping us plan and book our trip to China. Thanks also to Jenny for seeing us off at the airport in Vancouver and to Jacqueline for taking the time to visit and check on us in Shanghai and Beijing. From start to finish Chinapc provided the very best in service and value for an amazing, unforgettable trip to China. Before leaving for China I was apprehensive about the food, accommodation and language barrier. All exceeded my expectations by far. Chinpac selected the best guides, best transportation, best restaurants and modern 4 - 5* accommodation. Everything was well planned and organized from the morning wake up call to interesting itineraries, historic sights, cultural events and shows. Yet, there was still flexibility in our schedule. There were optional shows, tours, excursions, reflexology treatments and shopping. Those who chose not to participate, could go shopping, back to the hotel or stay on the bus and rest. Everyone was accommodated. The weather, scenery and people were perfect. Although the Great Wall was the highlight of the trip for me, I was impressed by the Shanghai skyline, canals of Suzhou, tea from Hangzhou, Terracotta warriors, and local restaurant in Xian, overnight train to Beijing and the Temple of Heaven, Pandas and Hutong tour in Beijing. Our national guide, Alex Feng was the best! He did an outstanding job in taking care of us and explaining the history and culture of China. His great sense of humor made our journey even more enjoyable. Some of us have kept in contact after the trip to share photos and experiences, thanks to Alex, who at our request, emailed all of us with contact information. I will definitely recommend Chinapac to my clients and will look into exploring another destination with Chinapac for myself.

Linda (Cruiseship Centes Langley) 
Langley , BC 
Canada

Date of Review: 11/12/2008 
A note of thanks for all your help with our recent China trip. Both Don and I enjoyed our experience immensely. We were not only impressed by the amazing sites that we visited but also by the warmth and hospitality of the Chinese people. Our travel arrangements were handled with great efficiency and we found the level of hotel accommodation and meals to be above what we had anticipated. We also can not say enough about our tour leader, Alex. He managed to handle our diverse group with charm and just the right touch of humour and took care of all the logistics of our trip with great aplomb. The special touch of arranging a birthday cake for me was most appreciated. Please send along huge kudos to him from the the both of us and tell him we miss being directed everywhere by him.:-) It was a pleasure meeting you in both Shanghai and Beijing and I will most definitely do my best to promote your wonderful homeland within the coming months. Take care, Cheers, Gail

Gail (Marlin Travel) 
Victoria , BC 
Canada


Date of Review: 10/29/2008 
Michael,Just wanted to thank you for a superior trip. We certainly lucked out weather wise, but what made it so special was our National guide Hai Yan. This was his first experience with all ladies and I think he enjoyed our group. Hai Yan certainly made the trip safe and carefree (always watching out for us). You will be getting several emails from my fellow travellers as they have requested your email to express their admiration and thanks for Hai Yan and his company. If you require any rating of the overall tour or individual city tours just let me know, but I think everyone would agree to 10/10 for all.

Bev M (Travel Professional Int'l) 
Langley , BC 
Canada


Date of Review: 10/29/2008 
A short note to let you know what a wonderful tour guide that was provided for us on our recent trip to China. Hai Yan was a wonderful and informative guide. He is such a nice young man and made our trip so enjoyable!! He was always there when needed or if any problems arose - I hope you will consider using him many more times.

Nadia G 
Langley , BC 
Canada

Date of Review: 10/20/2008 
Hello Jacqueline... I am writing this letter, to thank you so much for the most wonderful Guided tour that you arranged, both My Wife and I enjoyed it from the start to the finish. The Tour Guide Bei Zhang. was the most helpful person I have ever met, if it was not for her, we would not know what to do, she took care of everything. And we never worried about anything, the local tour guides were also very good and gave us all the information about the local cities and the historic places. The Yangtze river cruise was excellent, My wife thought it was so relaxing. The only regret i had...was that it ended so soon, I could have stayed to see more, and I found that the cities there were very clean, and the people very friendly, and Happy, Thanks once again. Keith and Jean

Keith and Jean 
Russell, ON 
Canada


Date of Review: 10/6/2008 
Ni hao! Jackie. Xie Xie for planning the trip for us, everything was excellent. Our national guide Bei (Grace) Zhong met us at the airport in Shanghai and she was fantastic. She took care of everything for us. She worked very long hours and followed us the entire trip. She anticipated every need that we might have and arranged the schedule accordingly. The city guides were equally good and gave us great information about their cities. The accommodation was very good and all of the meals were excellent. Everything was served very well and the quality of food was excellent. When we were starting to tire of chinese food Grace arranged for us to have pizza and spaghetti. All of the buses were first class, large and airconditioned. They took us everywhere and waited for us. The drivers were all very professional and we all felt very relaxed in the chaos of china traffic. We enjoyed meeting many local people who tried to speak English. They were friendly and very interested in our group and often took our pictures. The guide told us that many of them have never seen westerners before. We had a nice side trip to a Houton in a rickshaw in Beijing and enjoyed meeting a local couple in their home. We managed to get to the Olympic site and saw the facilities from a distance. The pollution and traffic were very bad as it was the national holiday. We all have a different feeling about China now and were impressed that they are trying to tackle the pollution problems they have. The country is very beautiful and clean which we did not expect. Thanks again, Lynn

Lynn H 
Delta , BC 
Canada


Date of Review: 8/26/2008 
Hi Otis, My clients have returned & they loved the hotel - beautiful & clean. Everything went smoothly with the airport pick up, hotel & the great wall tour. They had a great time & were very impressed with the hotel. I guess many other people at the Olympics were complaining about their hotels & my clients couldn't be happier. They said great service, lovely breakfast included. Many thanks for all your help & suggestions.

Sherry (Prime Travel) 
West Vancouver , BC 
Canada


Date of Review: 7/15/2008 
Dear Gina, I hope you are doing fine! Just to let you know that my clients loved the trip to China. Many thanks on behalf of Pepper Travel! My regards and have a nice week,

Jorge (Pepper Travel) 
Berlin 
Germany


Date of Review: 7/9/2008 
We want to thank you for the arrangements you made for the above tour we took to China in late May. The tour was very well organized, the accommodations were excellent and the tour guides exceptional. It took a lot of scheduling to have everything organized and this was done without anyconfusion. We have certainly recommended this tour to all our friends and relatives. Again, hank you - it was great.

Phyllis and Richard 
White Rock, BC 
Canada


Date of Review: 6/10/2008 
I rarely write this type of letter but I feel compelled to say thank you for the experience I just had in China on the May 12th, 24 day trip with my side trip to Guilin . *The guides were terrific. *The food was terrific. *The hotels were terrific, even the Asian ones, despite their really hard beds! *The places we experienced....the history, the people, the culture all exceeded my expectations. I have already recommended your company to others for a job well done. Thank you. Best regards Brooke

G.Brooke 
Toronto, ON 
Canada


Date of Review: 6/6/2008 
I had the good fortune to travel to China in April, 2008. In advance, I had booked a 3 day private tour through Chinapac. We had an unbelievable experience. The tour guide and driver, Wayway and Tom, were more than we could have hoped for. We had exceptional service, picked up promptly, and were given totally awesome tours of Tianamen Square, the Imperial Palace, the Jade Store, the Silk Store, the Great Wall (they don't call it great for nothing!), the Summer palace, the Temple of Heaven, and more. The vehicle was in pristine condition. The dinners provided were top quality, from the food, the individual service, I cannot say enough. Our tour guide totally looked after us, buying all our admission tickets, her English was superb, and she had a very educated knowledge of China, answering all our questions thoroughly, and we had many. She came to our Hotel each morning bringing us bottled water, and even fresh pears ! We truly loved Wayway. We are going again next year, only now there will be 4 of us, not 2. I never realized how beautiful a country China was. Chinapac did an amazing job, even looking after acquiring our entrance Visa for us. You will no doubt, get our business over and over again. I wish to personally thank Jacqueline Jing from Chinapac, as well as Wayway and Tom, our tour guide and driver. Thank you Chinapac for an unforgettable holiday !

Marlene (TPI) 
Winnipeg , MB 
Canada


Date of Review: 6/6/2008 
Good Morning Jacqueline: Here's a few trip pics from our recent China trip. We all had a super time, and everything ran very smoothly. All hotels/food etc very good. Thank you for you help in making this a special trip for everyone! Best regards, Jason

Jason 
Chistchurch 
New Zealand


Date of Review: 6/6/2008 
Hi Jacqueline, the trip was great. Hotel and tour package works out as planned and we are very happy with the arrangement you made. Thanks so much for all you assistance and look forward to work with you at near future.

Vicki 
Canada


Date of Review: 4/17/2008 
It was lovely talking to you the other day about my recent trip. As promised I am sending you an email with my comments. When we were deciding which tour to take in China we read the reviews on Chinapac various tours and the one that stood out the most was Historic China. We felt after reading it this was the tour for us and went expecting a very nice vacation. Boy were we wrong instead it was an amazing -fabulous - fantastic holiday from beginning to end. This was our first visit to China and we will be going back. Our guide Karen in Beijing is a beautiful person and her knowledge was outstanding she gave us an insight to China and the people that wewill always remember. Next was our guide Cat in Jinan, Mt Tai and Qufu she was excellent her knowledge was superior and we appreciated the way she made sure we were always safe and comfortable. Then came our guide Pudding in Hangzhou who was a delight and attended to every detail with glee and joy. Kitty was our guide in Suzhou for 2 days we felt at the end we knew her for days she was a fountain of knowledge. On our 3rd day in Suzhou we had Angie she is a breath of fresh air she had an amazing love for her country and its history which she shared with us all the way to Shanghai. She handed us over to Jason who knew his Shanghai extremely well and went out of his way to make sure we had a good visit. Of course the drivers were equally as good their driving skills are to be admired. I mention all the guides because they have the responsibility to make sure we the visitors enjoy their Country they all deserve a big WOW I would highly recommend a private tour we felt like royalty - picked up at our hotels by our private driver and guide. The food was excellent the service always perfect. Hotels were everything one would expect and find in North America and in some cases even better. The trains were an experience not to be forgotten – beautiful carriages - clean bathrooms – fast - on time and the overnight from Jinan to Hangzhou was the highlight of our train trips – before we boarded the train our guide Cat took us to her local Supermarket to purchase our dinner to eat on the train What a feast we had enough to feed us for days. My sincere thanks to Bess who advised me on every little detail I asked her and there were lots she was prompt with her replies and always Cheerful. Chinapac is an amazing Tour Operator. I met a few people on our trip that was booked thru you and all had the same thing to say (and they did not know I was a travel agent) I would like to thank Chinapac for giving me the opportunity to experience the most wonderful vacation of my life and I hope to be able to return the thanks by sending many clients your way in the future.

Mary and Kevin (Algonquin Travel) 
Cornwall , Ontario 
Canada


Date of Review: 4/2/2008 
Good morning Jacqueline! Have just talked to my client. You booked them on the China tour departing on the 12 Mar - 13 days. I just like to tell you that they had a wonderful time and they told me this was he best organized tour they ever have been on it. With you changing the flight to a direct flight from Vancouver to Shanghai made a big differents and they would like to thank you for all the work that you have done to make there trip a trip of a life time. You did an outstanding job, more then was expected of you. Thank you Jackie, I hope your boss knows what a gem he has in his office. Thank you again!

Ingrid (Sol Andino Tours and Travel) 
Edmonton , Alberta 
Canada

Date of Review: 2/5/2008 
Last October, I had the pleasure of experiencing Chinapac's 22 day Ultimate Yangtze tour. This was my first trip to China and I am pleased to report that I was very impressed by many aspects of the tour. It was extremely well organized, with timely travel arrangements, a top-notch national guide, and numerous interesting local guides. The breadth of the tour was impressive, with it's variety of natural, historical, cultural and modern sites, shown through an equally impressive variety of transportion modes. I felt this gave the tour exceptional value. In particular, I enjoyed the boat cruises and train trips as they offered unparalleled views and valuable insight to the expansive areas comprising rural China. I came away from this 3 week journey with 1,000 photos and short videos, all treasured memories of a very memorable trip! I would like to commend our national tour guide, Edward Xue, for his exceptional service. Edward's knowledge and dedication revealed true professionalism. I appreciated his open and friendly manner, always ready to assist in any way possible. Edward made the difference between a good trip and a GREAT trip! Thank you, Edward! The Ultimate Yangtze tour was the trip of a lifetime for me! I would not hesitate to recommend it to anyone. Best regards

F Wong 
Port Moody, BC 
Canada

Date of Review: 12/5/2007 
My girlfriends and I did the 8 day shopping tour Nov. 19 to the 28th, 2007. I just want to tell you that we had a fabulous tour guide, Amy and our driver, Mr. Hann. They both made our trip. They went above and beyond our expectations. The whole trip was a positive experience (other than the smog while at the great wall).I would book with Chinapac again and it would be my hope to have Amy as a tour guide again. Thanks

Sheila 
Fort McMurray , AB 
Canada

Date of Review: 11/14/2007 
Hello Bess: We wanted to let you know that our experience in China was exceptional. Everything ran very smoothly. Our luggage was where it was supposed to be , when it was supposed to be. This had been one of my concerns which was proved unfounded. The food arrangements were very good; with an North American style breakfast followed by lunch and dinner of Chinese food worked out exceedingly well. The restaurants where we were taken were pleasant and the staff very helpful. They worked hard to make us happy. The accommodations were quite good, always clean and comfortable. All of the guides on our tour were excellent. They each brought a bounty of information, all were resourceful, knowledgeable and pleasant. Angel was particularly delightful. We want to commend Kevin Zhao particularly. He was with us throughout the trip and added a dimension of both friendship and security which made the whole experience so much better. You knew when Kevin was there that everything was under control and everyone accounted for. He is obviously very intelligent and has a great sense of humour. All we can do is wish him well. We would be delighted to have him visit if he should ever have the opportunity of exploring our area of Canada. Thank you for an amazing trip. Yours truly,

Pat & Joan 
Canada


Date of Review: 6/14/2007 
My husband, Maurice Westbrook and I went on your Deluxe Yangtze Experience tour May 2nd. I just wanted to let you know that we, and the few friends who joined us on the tour, enjoyed the experience very much. It was extremely well organized, so we saw and did as much as possible in the time available. The demonstrations at the factories were informative and interesting, although the prices were not as good as elsewhere. The shows were spectacular to watch. It was good to have knowledgeable local guides and a driver at our disposal. We were especially impressed with how competent and friendly our tour manager, John was. He took care of all the countless details so our holiday went smoothly. He made sure no one got lost or left behind and even called us in our room when we were late for meals. It took a lot of patience to wait for those of us who are indecicive while shopping. He spent quite a lot of time helping my husband to get listed with British Airways in order to return to London instead of Vancouver. John was even going to send the local Beijing guide to the airport at the crack of dawn with my husband and John and Irene Jewson to faciilitate their departure, until we insisted it wasn't necessary. He was up by 4:30 a.m. to deliver boxed breakfasts he had the hotel prepare and to take their luggage downstairs to load into the van, even though he had to check out by noon and accompany the rest of the group to the airport in the afternoon and finally take his train home later that night. Since John went above and beyond the call of duty, he should be commended. We both had upset stomachs for a few days as of the day the tour ended and Irene was sick as well, but I guess that often comes with travelling. In any case, we would recommend your tour highly.

Liz & Maurice 
Vancouver , BC 
Canada

Date of Review: 6/12/2007 
A little belated but Sonja and I wish to thank you and Chinapac for the wonderful holiday we had in March of this year. It was well organized and the guides and drivers did a terrific job of making us feel at home with their hospitality. We took many, many pictures and they will be a constant reminder of a great trip. We will highly recommend Chinapac to future travelling friends. Have a good year!! hsyeh-hsyeh

Ed and Sonja 
Calgary , AB 
Canada

Date of Review: 5/24/2007 
I have recently returned from the 15 Day China & Deluxe Yangtze Experience. I want you to know that this tour exceeded all of my expectations. Chinapac’s representatives were professional and conscientious as they handled our quality accommodations, transportation and meals. All of the tour guides were very informative as we visited the many attractions. Of course, the charming people and breathtaking scenery of China impressed us all. This was a truly wonderful experience. I look forward to my next opportunity to explore China. Thank you.

Wayne 
Canada


Date of Review: 5/22/2007 
We are now back in the UK after a really wonderful holiday. Our Tour Guide "John" could not have been better. His attention to detail was very good, and he looked after us like we were his children. He was also very good company.

John and Irene 
United Kingdom


Date of Review: 5/8/2007 
I have recently returned from tour 0312HCXYRK07 with Chinapac International and was very impressed with the service given to the group and myself by our national guide, "Cruise". Cruise is a very caring and compassionate person who was there to help us every step along our trip. He did an excellent job in representing China and Chinapac to us. He is very knowledgeable about Chinese history and the changes that are being made as China is modernizing. More importantly, he kept us on track and made sure that all of our transitions were made smoothly. When there were any personal problems, he was very helpful in finding a solution. One member of our group was sick and he made sure that her and her husband were safely delivered to a taxi with instructions on getting back to the hotel. When we had a lot of steps to deal with, he was there to give a helping hand. In the marketplace Cruise was watching to make sure that I wasn't been cheated when I was buying some expensive tea. Cruise made a long and sometimes stressful trip very memorable. I enjoyed having him as our main guide in China and wish him a very successful future.

Patricia 
Canada


Date of Review: 3/31/2007 
Thank you to Otis at Chinapac for making this group go off without a hitch. I took 24 clients on the "Beautiful China" tour and it went wonderfully. I can not say enough about our national Guide, Stephen, or the local guides Ada in Beijing, Angel in Hangzhou, john in Suzhou and Wuxi, and Charlie in Shanghai. The wealth of knowledge that they had about thier regions was amazing...what a history lesson! Any substitutions or omissions I asked for were accomodated with ease and a smile. We have already planned our reunion in PEI for July 15th. My next tour will be next fall again with Chinapac for the Yangtze river cruise!

George Stewart - Sears Travel 
Charlottetown , PE 
Canada


Date of Review: 2/26/2007 
This has taken me a long time to give you some feed back but I did want to write to say the trip we took to China in November was fantastic. The trip was made exceptional by the tour guides we had, especially Ed who was with us all of the time.”

Myrna 
Edmonton , AB 
Canada


Date of Review: 10/23/2006 
Just a short message to thank you for planning our tour to China. It was very enjoyable and interesting.We had excellent weather as well. The national tour guide "Jack" was so very helpful and considerate of me with my knee problems. The city guides as well were very knowledgeable young people, we enjoyed and understood each one of them. Jack would always find a spot for me to sit and wait if there were steps, then he would come and check. Harry left his camera on the bus when we got to the airport, Jack immediately phoned back to the bus driver, who returned to the airport with the camera, very quickly. We thank you Susie and your staff in China, and Jack for his thoughtfulness. Harry & Edna Edmonton, AB

Harry & Edna 
Edmonton , AB 
Canada


Date of Review: 8/31/2006 
Right from the beginning as we were planning our trip, you were there for us helping with our bookings. Last year, we took the 8-Day Beijing tour and fell in love with China and ChinaPac and just had to go back this year. My friend and I have just returned from your 15 Day Historic China Fam tour. We cannot find the words to convey how it would be hard to top. Boy were we wrong! The tour this year left us in awe. We felt that we were being treated like royalty. How fitting in a place where emperor's once reigned. Our guides excelled with their knowledge and were more than happy to answer any questions we had. Of course the food was a culinary tour in itself. We thoroughly enjoyed the train and bus, as it was wonderful to see the countryside during daylight hours. ChinaPac is definitely the only way to see China. Please convey to our guides our heartfelt thanks and appreciation, Jim our National guide and local guide for Qufu (one of my favourite places), Kana (Jinan), Mary (MountTai), Steven (Beijing) and Gloria (Shanghai). We are looking forward to seeing more of China and enjoying other tours that you offer and will continue to tell others about ChinaPac. Best regards, Jacquie L, Canadian Regional Airlines

Jacquie L 
Lethbridge , Alberta 
Canada


Date of Review: 8/23/2006 
Well, We're back already from our trip to Beijing and Xian.We had a wonderful time but it was sooooo hot ! I can't say enough about our guide Helen and our driver in Beijing. They were excellent. We were so well taken care of and having a guide and car all to ourselves was such a treat... You went above and beyound for us and Chinapac is number 1 in my books. So Thanks again and I'll be calling you anytime I have clients looking for Asia destinations..... Take care ... Pat

Pat M.

Date of Review: 8/23/2006 
I write you because I want to tell you THANKS A LOT!!!! our trip was wonderful, amazing, incredible. China was more than we were expecting. About the Tour and its hotels, guides, travelmates, cities, places and everything were great. We are very grateful with you and your company.

Gloria Marleny Echeverri Valencia 
Barranquilla 
Columbia


Date of Review: 7/31/2006 
As a co-coordinator of a recent trip taken by VictoryChurch, Atlanta (Stone Mountain), Georgia, USA with 35 travelers to Hong Kong and Beijing, I MUST inform you of the absolutely wonderful time each and every member of the group had with Mr. Winston Fan as our guide. As different shades and shapes of African Americans comprising a group of 5 Doctors, 2 Attorneys (1 Judge), many levels of Educators, Federal Government employees, real estate and other professionals; we expected the stares of wonderment and marvel at ourselves from the related natives and Winston gallantly took that in stride and ensured that our travels throughout Beijing, to the Great Wall and the many other exquisite places he took us, were very comfortable.

Toxi Roane 
Atlanta , GA 
USA


Date of Review: 7/4/2006 
Just finished my Beijing trip, the city is amazing and the tour and tour guide was the best! Thanks so much for all of your help!

Gine R 
Winnipeg , MB 
Canada


Date of Review: 5/29/2006 
The tour, YRQLK Mar29 - Apr12 was most enjoyable! The guides were all friendly, punctual and most informative. I have praised the tour, and the country, and the people, to all who would listen. Thank you for organizing a wonderful vacation! J. Taylor

J. Taylor 
Hamilton, ON 
Canada


Date of Review: 5/29/2006 
Just wanted to let you know that my client has just returned last week from the 24 day China Tour. She has written me a letter stating how wonderful the tour - "the China experience came up to my highest expectations - hotels and restaurants was up to the high standards as advertsied. Our group consisted of only 8 travelers and we were happy to find out that there were no short-cuts, on the contrary we were often treated with a certain exclusivity". She also stated that the food was excellent and that in the three weeks of travel never had the same dish twice,that in every city, province another flavour and presentation was added. The program and the Yangzte river trip (which was her highlight) was well covered and the guides made this experience very valuable and she felt that the people you employ were excellent and very willing to share their information on China and also their lives. K. Henry

K. Henry 
Victoria, BC 
Canada


Date of Review: 5/25/2006 
Mike and I are back from our trip to China and had a wonderful time! We are telling all of our family and friends about our great experience with China Pac. Thank you so much for organizing the tours for us. Thanks again and we look forward to travelling with China Pac again soon.

Lil

Date of Review: 4/22/2006 
Completed the above tour April 22, and would like you to pass on how excellent our guide Willy Wong was. His knowledge and the information he passed on to us was great, and he was always concerned for our welfare. He went out of his way for tickets to the Acrobatic Show, which was greatly appreciated. Suggested a foot massage and made the necessary reservations; which was fantastic!! Again thanks for a great trip. Yvonne Gerlitz

Yvonne Gerlitz 
Canada


Date of Review: 4/15/2006 
Hi Gina, Our YRQLK tour was just great! We had very good tour guides in each city and in particular: Tony in Shanghai, Beckey on the Yangtze (Regal China Cruiser) and Sally in Beijing were excellent. The good, hotels, transportation and local tour arrangements were very good too. My wife and I are very glad that ChinaPac did the March 15, 2006 tour even though there were only the four of us. We truly benefitted from the resulting cordial environment during our two weeks tour with Bob and Karen Tait who were very compatible with us. Furthermore, we are appreciative that ChinaPac accorded us the flexibility of a one week stop-over in Tokyo. It was very timely for us as we caught the peak of the Cherry Blossom Festival. We were amazed with the beauty and sheer abundance of cherry blossoms everywhere. It was fun to participate in their "Hana-Mi" celebrations. Thank you for your good service. We had a wonder time! Regards, L. and B. Lee

L and B Lee

Date of Review: 4/5/2006 
My wife and myself have just returned from a Chinapac tour with two friends. It was marvelous. The tour of us had our own tourguide throughout our trip and they were wonderful. We met so many marvelous people and saw things that took our breath away. I just had to write to thanks you so much and if you need any recommendations, please contact me. Thanks again. J. Ragan

J. Ragan 
Canada